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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,777 reviews
kim gorton's profile image
kim gorton 
a year ago

Efficient professional timely. However difficult to understand do to not speaking good english 

Business response:

Kim, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Linda's profile image
a year ago

Quick response, professional service, good job done 

Business response:

Linda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

John's profile image
a year ago

Convenient and easy to get our appliances repaired. 

Business response:

John, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Jerrell's profile image
a year ago

quick service assignments with great contractor. 

Business response:

Dear Jerrell, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Siddhartha Ghosh's profile image
Siddhartha Ghosh 
a year ago

My interactions have been great till this point with AHS. The service they provide is professional and helpful. 

Business response:

Dear Siddhartha, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Amy Henry's profile image
Amy Henry 
a year ago

We had American Home Shield for one year after the purchase of our home. The good: when I made a service request, they scheduled someone promptly and the technicians generally were good. The bad: the deductibles are high enough to really make you think twice about calling. When we had a microwave that needed replacing, we got stuck in the transition from service to appliance purchasing and it took three long phone calls, each on hold for 30+ minutes just to get someone on the phone, two of which dropped before finishing and ... read more

Business response:

Amy, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Daryl's profile image
a year ago

I was pleased with the contractor, and although he had to come back and readjust the flush, it was based upon my preference for the way the toilet was flushing. 

Business response:

Dear Daryl, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Zada Terzenbach's profile image
Zada Terzenbach 
a year ago

Excellent service from Nate's Appliance for refrigerator and microwave. Nate was able to replace the lid on vergetable bin for a cost of $82.00 and requested the replacement of inoperable microwave. My new appliance was delivered and installed on Monday morning, October 30. It works great and I am grateful to have a working microwave again! 

Business response:

Dear Zada, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Michael's profile image
a year ago

Well yall saved me quite a bit add a couple pounds of freon,was alot cheeper than another unit.. thanks again 

Business response:

Michael, appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,777 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.