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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,708 reviews
Luis Rivera's profile image
Luis Rivera 
3 years ago

They always take care of any orders quick and efficiently. 

Business response:

Hi Luis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Annie OBrien's profile image
Annie OBrien 
3 years ago

I request service for whatever reason, I get a call from someone to schedule an appointment, they arrive on time , decide what needs to be done, then that do it. I couldn't be more pleased. 

Business response:

Hi Annie. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really happy that we could do that for you. Thank you for trusting AHS. 

Mark Ortiz's profile image
Mark Ortiz 
3 years ago

Whenever we have had an issue with a machine or appliance, it gets taken care of very promptly and effectively. 

Business response:

Hi Mark, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Ken Shackelford's profile image
Ken Shackelford 
3 years ago

They are usually very responsive when you have a covered problem. 

Business response:

Hi Ken, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide! 

Mark Anthony McLean's profile image
Mark Anthony McLean 
3 years ago

The customer service contact is fast, minimal voice activated prompts. Service providers respond the same day, but the repair time to get service is slow, and the reason given is, the only available opening. 

Business response:

Hi Mark, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us. We will continue to strive to meet your needs. 

Wendy Inga's profile image
Wendy Inga 
3 years ago

Excellent service, communication and vendors 

Business response:

Hi Wendy. It is so wonderful to hear about your experience. We can't wait to provide you with a great experience with your next repair need as well. Thank you for choosing AHS. 

Michael Mealey's profile image
Michael Mealey 
3 years ago

Never have a problem scheduling for a problem. Contractor contacts within one day. 

Business response:

Hi Michael. It is really wonderful to hear that you got a response so quickly. it is our goal to take the hassle out of your home repair needs. Thank you for trusting AHS. 

James M Downs's profile image
James M Downs 
3 years ago

I've had them for years now. Things get fixed fast for $75 

Business response:

Hi James, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Marj Bell's profile image
Marj Bell 
3 years ago

Prompt service. My oven was fixed within two weeks. Had to wait for parts. 

Business response:

Hi Marj. Thank you for your feedback. We are very happy to hear that you have been happy with the service we provide. Please continue to let us know how we are doing. It helps us to provide you with an even better experience for your next repair need. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,708 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.