This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It is always easy to get help through the process
Business response:
Hi Dean. We appreciate your feedback and thank you for your review. We are so happy that you are pleased with the service you have been receiving. Thank you for trusting AHS.
Quick action and resolution. Good coverage.
Business response:
Hi Reza. It is so good to know how easy it has been for you to request service. We are here to take the worry out of unexpected home repairs. Thank you for trusting AHS to provide you with service you can count on.
My washer broke and american home shield with then two weeks send me the check to purchase my new Washer
Business response:
Hi Ofelia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I appreciate that they are often responsive and empathetic to our issues, but getting things covered by them can be an absolute nightmare, requiring me to spend hours on hours on the phone with them. Recently, their hold times have increased significantly, making it even more painful
Always great service, quick responses, fair pricing for the coverage
Business response:
Hi Dorothy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Excellent response time, professional repairmen and great communications
Business response:
Hi Gary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I had two appliances that needed repair. In both cases, the repair people came quickly and assessed the situation. In both cases, the repair parts were discontinued. American Home Shield offered me a replacement or money towards a replacement. I chose the money towards the replacement and they sent a check. It was simple.
Business response:
Hi Thomas. Thank you for letting us know about the experiences with your applainces. We are very happy to hear the problem was resolved quickly and to your satisfaction. Thank you for trusting AHS.
Quick response, coverage had limitations I was not aware of.
Business response:
Hi Michael, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Professional, timely, courteous , punctual, in all areas. Telephone personnel and technicians
Business response:
Hi Rp. Thank you for your feedback. We are very happy to hear that you have been pleased with the service you are receiving. Please continue to let us know how we are doing. It helps us to provide you with an even better experience for your next repair need.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,776 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.