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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not a long wait time trying to speak to someone and they have been sending out 4 and 5 star service technicians to my home
American Home Shield is a good value for money. It's really easy to submit a claim and their reps are always professional when you speak with them. Our recent experience with them was great. Mel's Preventive Maintenance was able to repair the existing AC unit. My husband was actually the one that interacted with them and he was really pleased. We have been Home Shield customers for years and we really enjoy it.
I used American Home Shield five times and it was always very effortless. I always recommend them to anyone that I know that doesn't have their services already. I've got my mom to sign up and my sister signed up as well. It’s a really easy process. And when submitted a claim regarding a plumbing issue, that was very easy. I was called the same day and I had an appointment within two or three days. A tech came out and he was here for 15 minutes. He was really nice. He looked to make sure what the problem was then he went bac... read more
Responded to and repaired our issues quickly.
Our central air conditioning recently stopped working and smelled like it was on fire. When the technician came out the unit started up and seemed to be working fine, however he could see that there was a problem that would probably happen again with out a new piece replaced. American Home Shield wouldn't allow the piece to be replaced since the unit worked. The Technician left and the next day we need to run the air conditioner, it was running about 20 minutes it stopped again and started burning so we shut it off and calle... read more
The claims process is easy. You can go online and click whichever repair you need. It tells you you have to pay a service fee then they patch out a technician usually right after you send the money in. After they assign the service technician, you get the phone number. You can either wait for them to call you or you can call them. I'm the one that's without AC so called them and they told me when they were gonna be able to come out. I work with them on how they're gonna come out and it’s usually not long. They usually get ou... read more
They are always right on it and the company's are all legit
I had problems for the second time this summer with my air conditioner and the service provider recommended I get a new unit. I did and I'm pleased with the result.
They came through for us. I'm a new home owner a d wS at a lost when the ceiling started leaking.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,767 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.