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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
REPAIRMAN WAS ON TIME COURTEOUS VERY PROFESSIONAL AND GOT IT RIGHT THE FIRST TIME. VERY HAPPY WITH THE CONTRACTOR THAT WORK FOR AMERICAN HOME SHIELD. I WOULD BE LOST WITH OUT MY HOME WARRANTY PLAN
The switch of my stove for the broiler was broken. American Home Shield had a Sears technician come out and they sent me the part. I called when I got the part and they came right that day to put the part back in. They were very nice. American Home Shield is fantastic and I would recommend them to anybody.
I'm happy with AHS. I have the French door refrigerator with an icemaker and recently, the icemaker stopped functioning. The guy from GE, who was local here in our county, came and replaced it. And he was fine. He wore his mask, socially distanced, and did the job. Aside from that, the claims process was simple. But it took 10 days for service. You can live without ice and I wasn't worried at all about the 10 days since a buddy of mine had a portable icemaker that he loaned me for 10 days. And even if I didn't, the icemaker ... read more
I like the fact that you can have American Home Shield with a home that is not new construction. I've recommended them to a lot of people. I also don't have any difficulty with their claims process as they respond really quickly. So far, we've always had the same contractor. A guy with Todd’s AC came out for heat pump. We had a good experience with them and I appreciate always getting the same person back because he's familiar with the system that we have.
The fans in the attic were not working. I filed my claim online and I was told that they would respond in 48 hours. Ideal Electric was outstanding. They fixed it and now it’s working properly. The repair made our day-to-day at home so much better and much more comfortable.
The air conditioner was not getting as cold as it needed to. I went online and submitted a claim with Home Shield. I've used their website before and it's incredibly intuitive and easy. I submitted my request on a Friday afternoon and Home Shield told me that I would hear from someone within 24 hours. The contractor called me first thing on Monday, which was fine. I didn't expect someone to call me on Saturday.The issue was that the little seeds that came off from cottonwood trees got stuck to the back of my air conditioner.... read more
We have two current claims with AHS, for our refrigerator and oven. We have one that is going well and one that has been a little bit of an issue. We filed those online and that was no problem. But Sears has been really difficult to get ahold of. When the contractor came out, the tech rang our nonfunctioning doorbell and was just going to leave. Luckily, I walked to the front of the house and had seen him there. I was not thrilled with that.Then, they were waiting on parts but for some reason, they canceled the service call ... read more
The AC stopped blowing cold. I called Home Shield. And then, UBA Mechanical sent an email on what time they would arrive. The service was great. They fixed the problem. The AC is functioning perfectly. It helps that the home is cooling now.
Foxcroft HVAC came out for the AC unit and it went very well. The gentleman was pleasant, very well-informed, worked quickly and got it done in no time. He was outside the entire time. The AC wasn’t coming on at all and when my husband went out to look, it looked like a fuse had blown enough that it did something to the electrical box outside. The gentleman installed a new box and everything seemed to be fine. We've used American Home Shield them for more than 20 years. We've probably only had one or two instances where we w... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,764 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.