American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,708 reviews
Florence Daly's profile image
Florence Daly 
3 years ago

Anytime I had a problem it was fixed right away. 

Business response:

Hi Florence, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Pamela deakins's profile image
Pamela deakins 
3 years ago

They are great, prompt and do a great job. 

Business response:

Hi Pamela, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Dean Oliver's profile image
Dean Oliver 
3 years ago

It is always easy to get help through the process 

Business response:

Hi Dean. We appreciate your feedback and thank you for your review. We are so happy that you are pleased with the service you have been receiving. Thank you for trusting AHS. 

Reza's profile image
3 years ago

Quick action and resolution. Good coverage. 

Business response:

Hi Reza. It is so good to know how easy it has been for you to request service. We are here to take the worry out of unexpected home repairs. Thank you for trusting AHS to provide you with service you can count on. 

Ofelia Castaneda's profile image
Ofelia Castaneda 
3 years ago

My washer broke and american home shield with then two weeks send me the check to purchase my new Washer 

Business response:

Hi Ofelia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Bryce's profile image
3 years ago

I appreciate that they are often responsive and empathetic to our issues, but getting things covered by them can be an absolute nightmare, requiring me to spend hours on hours on the phone with them. Recently, their hold times have increased significantly, making it even more painful 

Dorothy Casey's profile image
Dorothy Casey 
3 years ago

Always great service, quick responses, fair pricing for the coverage 

Business response:

Hi Dorothy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Gary Ray Garrett's profile image
Gary Ray Garrett 
3 years ago

Excellent response time, professional repairmen and great communications 

Business response:

Hi Gary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Thomas Gigliotti's profile image
Thomas Gigliotti 
3 years ago

I had two appliances that needed repair. In both cases, the repair people came quickly and assessed the situation. In both cases, the repair parts were discontinued. American Home Shield offered me a replacement or money towards a replacement. I chose the money towards the replacement and they sent a check. It was simple. 

Business response:

Hi Thomas. Thank you for letting us know about the experiences with your applainces. We are very happy to hear the problem was resolved quickly and to your satisfaction. Thank you for trusting AHS. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,708 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.