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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The lights on the cooktop kept going off and on. My wife replaced the bulbs but it still didn't work. I submitted a claim with AHS over the phone. When the tech from Repair My Appliance came out, he had to order parts to fix it up. He was a great guy to work with and since he got the right parts, the unit has been working fine.Also, I paid $75 for a tech to come and check my furnace. He said the capacitor needed to be changed and it was another work order. I had to pay another $100 because he had to put another work order in... read more
The guy from Sears came in and he fixed the dishwasher. He had a mask on. He didn't touch anything in our house besides what the appliance needed to be done. Everything's fine. We're still waiting to hear back since the door’s also broken. Sears was good. American Home Shield has been great. The former owners of the home paid for it initially. We used it and we realized, “Yeah, we need to keep this up.” That was eight years ago. When we used them, it's a very easy process. We don't hesitate to open a ticket and see what happ... read more
When we were first using it quite a few years ago, it was very difficult to get ahold of anybody. But now, it's so much easier and a lot better. When I have a claim, I'd rather call in and speak with a rep. They answer the phone immediately. Before, the wait time would be anywhere from 30 to 45 minutes. American Home Shield is also wonderful in getting someone out there immediately. They either have somebody out there that very same day or the very next day. I'm very pleased with American Home Shield and I would recommend th... read more
My pool was not working. Every time it was turned on, the fuse just made popping sounds. I submitted a claim to American Home Shield and their contractor from Expert Pools came and did an excellent job repairing it. They changed the pieces that needed to be changed and I'm very happy with the service. Previously, we had issues with Home Shield but lately, they've been doing a very good job. It was easy to get a hold of them and they directed us to a good company for this claim. Their contractor contacted us within the timefr... read more
All service requests get completed quickly
They were timely, professional and the efficient
immediate feedback and immediate solution
We had an air conditioning issue. The AC was overflowing and the problem was the plumbing. We had Bill’s Plumbing out there twice recently. They came out and did the work they were supposed to do and everything was fine. Also, everybody wore a mask. The AC is fine now. American Home Shield has been good. They've been prompt in getting somebody out or getting somebody to call me. Then they’ve okayed what had to be done.
The contractors who came out replaced a wax ring on the toilet. We're new homeowners, so it was our first experience with American Home Shield. The contractors were great. We were trying to track down a smell, and they came back a third time because we couldn't find it. They replaced the wax ring again. Doing the claim to American Home Shield was very easy because they have an online. You can call in as well, and that was as easy. I prefer to do it online. I have been really pleased with American Home Shield. It is our third... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,764 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.