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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good would like to have faster service sometimes takes days to get someone to come out
Business response:
Hi Doug. Thank you for your feedback and time to rate your service experience. We value your opinion. It helps us know what we are doing well and what we may need to improve on. We look forward to taking care of your next repair need.
It's very fast efficient and the companies that they select for you do a great job they even have an option if you don't want those companies they can always select from a list that they have available
Business response:
Hi Randy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Because they are the American Home Shield Warranty are professional with clientele that keeps them very busy with problem solving and troubleshooting the affected appliance and or sysytem in the home..
Business response:
Hello Marion. We are so excited to hear that you are pleased with the service we provide. We look forward to providing you with great service experiences for all your home warranty repair needs. Thank you for choosing AHS.
Coverage has been excellent so far. Repairs have been acceptable. I'm very happy with the cost vs coverage. The ROI is great. Some vendor work coordination has been rough, only gripe
Business response:
Good afternoon Jaosn, thank you so much for taking the time to provide feedback about the vendors that have serviced you. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
They are exactly what you signed up for great customer service if there is a problem they try to handle it.
Business response:
Hi Irene. One of our main goals is to provide prompt and reliable service that our member can count on. We want you to know AHS will be there whenever the time comes.
So far so good on service and product on my water heater will recommend to family and friends fir the price
They are always professional and get me the help I need when I need it within a reasonable time frame.
Business response:
Hi Kathy. Thank you so much for letting us know that your repair needs have been met. We always want you to count on AHS to provide you with a professional and prompt service experience. We can't wait to work with you again and take care of next home warranty repair.
I was surprised that I began the 2022 year with a gas leak that caused my propane company to red tag three appliances in my house they were unable to determine which appliance was actually leaking. AHS has sent many contractors but I am now on my 3rd week waiting for heat and hot water in my house. It is very cold and I would expect that this company would see urgency to rule out the appliances that were not actually leaking and fix the one that is. I have a difficult time speaking with a live person. This was not my experie... read more
Super easy and convenient - turnkey service model
Business response:
Hi Joel. Thank you for letting us know how pleased you are with your AHS service. We can't wait to provide you with great service for your next repair need as well.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,776 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.