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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mr. J****** from *********************g was assigned to work my job request. He was very professional and personable. He shared tips on how to maintain my pipes and water heater. Very helpful. thank you
I had something wrong with one of the pumps on my pool. I called AHS and scheduled someone to come out, then the company who was contracted with them called me to schedule a time. After they came out to take a look at it, they ordered a part. Then they called me back to install it and it got installed. It was a pretty easy process and the contractor was great. I've dealt with them before and I like them a lot. They're quick to respond and they get the work done really fast. But when I initially called American Home Shield, I... read more
A guy who works for GE named Danny came out the first time. My dryer was making a weird noise and he fixed it. Second time I called, he came out to fix my refrigerator because the water wasn't coming out. I loved Danny. He was really sweet and very informative. He was real quick and the refrigerator was working. He put in a new filter. Then he took the face off of the water and ice maker and he installed a new electrical thing. I watched him put that in and take the old one out. Then he gave me another one and then two or th... read more
I contacted American Home Shield about my water heater issue and then they assigned a contractor to fix it and provided me the contractor's information. They contacted the company that was gonna fix it and the company contacted me within 48 hours to make an appointment. They were able to fix the problem and we're happy with it. It was excellent customer service from Home Shield.
Kelly Brothers couldn’t come out ASAP but they scheduled. Then when we couldn't make it to the appointment, they were very accommodating. They put the fan in within minutes and we even made a friendly connection. Everybody’s friendly. We do hear a rumble on the fan and it does shake a bit. But the tech said that was because the fan that they had installed prior was discontinued, and that he said that we would just need to get a filler gap or something to adjust the shaking if we would turn it up that high. But otherwise, the... read more
I called American Home Shield and they did a wonderful job. The contractor who came for the water heater was nice and they replaced it. They did a great job and they were right here the same day, and everything got taken care of. With the repair, I got hot water again. It was leaking so I had it turned off. I was very satisfied.
My dishwasher was not working and I submitted a claim online to American Home Shield. The website was good and it was easy to figure out. The technician was nice and polite, and I had no problems at all. The repair was great. I now have a dishwasher that works.
We had no hot water in the house. Then when I went to look at the previous hot water, I saw water leaking out from the bottom of the tank down my garage out to the street. I used the website of American Home Shield to submit a claim. It was user-friendly and easy to navigate. Once I received an email notification from AHS that a contractor was assigned, I contacted the plumber directly to schedule an appointment. The contractors were responsive and professional. We haven't encountered any further issues. Hot water seems to b... read more
The hot water heater was leaking from the top and Home Shield sent a tech out to fix the leak. Then, water was gushing out from the right and the valve didn't work so I went to shut it off from the street. I called again and they made a mistake and sent an air condition guy instead about a week and a half ago. The guy saw it was gushing out from the meter on the street. They didn't close that right either. He cut the pipe that goes into the hot water boiler to not waste a lot of water. Then, Home Choice came in and they saw ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,765 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.