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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A.S. has been fixing things as they promised
Business response:
Hi Eddie. Thank you for taking time to let us know about your repair experience. It is so wonderful to hear that your repair needs have been taken care of. Thank you for trusing AHS as your home warranty company.
AHS has been Amazing to my home. Every time I submit a request there are extremely on point and makes sure a professional will be available to reach out and schedule an appt. Long wait times on the phone are the only thing I would say needs to be worked on.
Business response:
Thank you, Patricia. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience for your next repair need as well. We appreciate your patience while we work to improve the phone wait times.
Not a 5 due to High annual cost of policy and fee for each visit.
Good would like to have faster service sometimes takes days to get someone to come out
Business response:
Hi Doug. Thank you for your feedback and time to rate your service experience. We value your opinion. It helps us know what we are doing well and what we may need to improve on. We look forward to taking care of your next repair need.
It's very fast efficient and the companies that they select for you do a great job they even have an option if you don't want those companies they can always select from a list that they have available
Business response:
Hi Randy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Because they are the American Home Shield Warranty are professional with clientele that keeps them very busy with problem solving and troubleshooting the affected appliance and or sysytem in the home..
Business response:
Hello Marion. We are so excited to hear that you are pleased with the service we provide. We look forward to providing you with great service experiences for all your home warranty repair needs. Thank you for choosing AHS.
Coverage has been excellent so far. Repairs have been acceptable. I'm very happy with the cost vs coverage. The ROI is great. Some vendor work coordination has been rough, only gripe
Business response:
Good afternoon Jaosn, thank you so much for taking the time to provide feedback about the vendors that have serviced you. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
They are exactly what you signed up for great customer service if there is a problem they try to handle it.
Business response:
Hi Irene. One of our main goals is to provide prompt and reliable service that our member can count on. We want you to know AHS will be there whenever the time comes.
So far so good on service and product on my water heater will recommend to family and friends fir the price
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,773 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.