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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our first experience with American home shield was when we purchased our first home and we have loved them ever since. Since first interaction we have on four properties and all have been covered by American home shield and we have never had any real issues that they were not willing to solve.
Business response:
Hi Erika, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
my a/c was repaired in about 4 days -- a decent turnaround time in Covid
Business response:
Hi Jacqueline, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
They are quick to respond and have been able to answer every question I've had.
Business response:
Hi Christy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Timely response with necessary details of what to expect next
Business response:
Hi Chester, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
My bathroom toilets were constantly running. The plumber who came was knowledgeable and fixed all three toilets.
Business response:
Hi Karen. Thank you for your review. I am so happy to hear that the technician fixed all of your toilets. We are here to take the hassle and worry out of home repairs and we are so happy that we were able to do this for you.
Great service and great company. Really helpful and contract you with the best service providers.
Business response:
Hi Mohammad. We appreciate your time in reviewing your experience with AHS. We want you to know you can trust in the coverage we provide. It's great to hear you have not had any problems with getting your repair needs met. We look forward to taking care of your next repairwith the same level of service.
It was like pulling teeth to get my water heater repaired. Technician recommended that the flue pipe get replaced so that it will let the air flow better so the burner would work properly that was replaced. Of course, the flue pipe is not covered under my American Home Shield warranty.
Great service wonderful performance, and outstanding professional staff, that truly care about their customer.
Business response:
Hi Agapito, We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.
right away AMS had someone out next day. still waiting for dryer too get fix. someone suppose to come sat.
Business response:
Hi Virginia. Thank you for letting us know about your positive experiences when reaching out to our company. We are so delighted to hear that you have been pleased with the service we offer. Thank you for choosing AHS. Please let us know how things go with the dryer as well.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,774 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.