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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Broken AC was quickly repaired the next day, with no problems or need for second return.
Business response:
Hi C. Benner, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Not easy to schedule but on e scheduled usually satisfied. I am satisfied with the garbage disposal replacement
They are quick to respond and very pleasant to talk on the phone. They get somebody out right away and those people are on it right away.
Business response:
Hi Katrina, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
The technician is very skillful. He arrived on time and easy to communicate.
Business response:
Hi Christin. It is so wonderful that your repair need was taken care of with ease. We can't wait to provide you with excellent service for your next repair as well.
In a couple of days we had our swamp cooler analyzed and repaired.
Business response:
Hi Rick. Thank you for your 5 star review of the service you received for your swamp cooler. We are so happy to hear that your problem was resolved quickly and efficiently. Thank you for choosing AHS.
The have almost always responded fast. Only once I had to find another vendor.
Business response:
Hi Francisco, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Customer service is really great and also the Bay to Bay technician
Business response:
Hi Ronnie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
I have had truly wonderful experiences with AHS and the response time that the company has. Sometimes though it is the contractors that they refer out that are an issue. When that is the case AHS is always professional and courteous to get those issues resolved as best they can. Sometimes though resolution isn't possible and that is why I can't give a perfect score.
Business response:
Hi Adam, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Handled my problem in a timely manner.10
Business response:
Hi Willis. It is really good to know the issue was resolved to your satisfaction. We do our very best to take the hassle out of home repairs. Thank you for trusting AHS to do that for you.
American Home Shield has a 4.8 star rating with 95,861 reviews.
American Home Shield is closed now. It will open on Monday at 8:00 a.m.