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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,777 reviews
Andy Hank's profile image
Andy Hank 
3 years ago

Everyone is helpful , they address your concerns. 

Business response:

Hi Andy, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Amber Francis's profile image
Amber Francis 
3 years ago

Almost all my interactions have been very good. They were easy to pay and fast to get someone out. Had difficulty with two but were both resolved in the end. I was out of a fridge for over two months which is a little absurd considering it was the first repair company that damaged my fridge beyond repair when it needed an easy fix. Then the amount I was reimbursed was not enough to get one of equal so I had to apply for a Lowe’s credit card to pay the $484 difference. And I got a very off brand, nothing as good as my kenmore... read more

Jill Simonson's profile image
Jill Simonson 
3 years ago

I get what I need done and in a timely manner 

Business response:

Hi Jill, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

David H Lindstrom's profile image
David H Lindstrom 
3 years ago

they were great..needed a/c work done in AZ and they went out of their way to get someone over the next day. 

Business response:

Hi David, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Joseph Schemmel's profile image
Joseph Schemmel 
3 years ago

Great experience with helpful customer service working with us to find a company that could complete repairs same day. 

Business response:

Hi Joseph. Thank you for taking time to write a review. It's great to know your repair issue was taken care of the same day. We always want you to know you can count on AHS to get the job done promptly and efficiently. Thank you for choosing AHS. 

Anthony Cortopassi's profile image
Anthony Cortopassi 
3 years ago

Fast assignment of repair contractor. Ease of scheduling with contractor. 

Business response:

Hi Anthony, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Jerome Conrad's profile image
Jerome Conrad 
3 years ago

Delivers as promised. Service providers have always been professional, courteous, and effective. 

Business response:

Hi Jerome. Thank you for letting us know about your positive experiences when reaching out to our company. We are so delighted to hear that you have been pleased with the service we offer. Thank you for choosing AHS. 

Wilfredo Garcia's profile image
Wilfredo Garcia 
3 years ago

AHS always send me a good company with professional technicians, I never had any issues with my claims. 

Business response:

Hi Wilfredo. It's great to hear you have not had any problems with getting your repair needs take care of. We can't wait to provide you with another great experience. Thank you for choosing AHS. 

Mauricio Alvarez's profile image
Mauricio Alvarez 
3 years ago

awesome, the technician work it fast and eficiently 

Business response:

Hi Mauricio, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,777 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.