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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,766 reviews
Deborah's profile image
4 years ago

The bathroom tub and sink were slow draining and then there was a problem with the shower. I sent a request over the internet and they said someone would reach out within a couple of days. The guys that came here were great. They were in and out in no time. They knew what they were doing. It wasn't a major issue, so they were able to resolve it in a timely manner. Everything's still working fine. 

Geneva H.'s profile image
4 years ago

I was very empresses by the fast service to fix my a/c. Beaches a/c and Heating was the one that came out to repair my a/c. They were very professional. I recommend them. Thank you 

Hattie's profile image
4 years ago

Professionalisms and user friendly appointment online appointment system. 

Jashonda's profile image
4 years ago

The refrigerator was not freezing. Whenever I submitted the claim, the first time the contractor could come out was August. I called Home Shield back, and then they sent somebody out the 11th. After that, they tried to wait for another five or so days. I called back and they said, "We're still waiting on the part." I asked, "Okay, so what's up with the part?" I then called On The Way Appliance and they said they still haven't heard back from Home Shield.I called Home Shield and they said they would just replace the appliance... read more

Bradley's profile image
4 years ago

I noticed my AC running constantly then I noticed the pipes have frozen. There was a condensation leak. I called American Home Shield and they told me I should hear from the contractor the next day, and I did. The guy was very professional. He did really good. 

Scott's profile image
4 years ago

The water pan was collecting water but it overflowed and tripped the shutdown button. Changing Winds came out, explained the problem, and demonstrated the best service. I have AHS since 2004 and out of all the AC guys who came out to me, which happened once almost every year, this guy was the best. I never had any difficulty in submitting a claim with AHS and if someone's buying a house, I would suggest their service. 

Dale's profile image
4 years ago

We called American Home Shield to file a claim. I got this automated system, and I couldn't understand what it was saying. It was driving me nuts. But somebody called and sent me something saying, “This is the guy. He would be in contact.” Chris's Appliance Repair came out and the tech did a good job, although we're having issues again. We're getting error codes again. 

Darlene's profile image
4 years ago

The appliance is only two years old. It’s an LG. But by pulling the knob off to clean it, the inside mechanism broke in half. I would have replaced it but I couldn't get it out. And then, when the tech came over, there was a lot more to it. It only took him a short while. He was very good, kind and considerate. Applifix handled the claim with expertise so I was very pleased with that.I was always with OneGuard Home Warranties, which American Home Shield bought. My daughter-in-law has American Home Shield. I switched over to ... read more

Ed Z.'s profile image
4 years ago

Did what was asked, and woek was done great. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,766 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.