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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was having my locks replaced and I submitted a claim online to American Home Shield. It was a great experience. Dan's Pro-Lock came to address my claim and things went excellently.
I had to file my claim for the spa with Home Shield online. They wouldn’t answer the phone. It was fairly easy but after I paid the bill, they kept on saying I owe money and then later, told me to ignore it and that I had already paid. Coastal Pool Repairs came out and they did a good job. The only thing was they replaced the filter and I didn't realize the tech put the whole thing in the backyard. I realized afterward the filters are gone. I only bought them a couple of months ago and they were 200 bucks.
American Home Shield was fine and prompt with what I needed to be done so I'm pleased with them. I went online and submitted a claim. I then paid for it. I received the text from a person who told me someone would be calling me. I got a call within 24 hours. The tech was great and he was able to fix everything. It was not the first time he's been here to my home. If he could be sent every time, I would love it. I For this claim, had some electricity done and since the repair, everything has been going great.
Our AC had stopped working on a Saturday. The contractors called us within 45 minutes from the time I put a claim in with AHS. They were very busy and the next available time for them to come out was on a Tuesday. They came out on Tuesday to fix it. They fixed it right away. Within a couple of days, it died down. They said there was a loose wire. But it's been working fine. They were friendly and professional.
We just moved in and we wanted to rekey all the doors and make one key for every door. The technician from Realty Rekey was very good and efficient. He explained what he could and couldn't do based on the brand of the locks that we had. He was able to do all the locks except for one because it was a different door handle brand. I also had the plumbing done. The plumber came out and fixed the faucet. He was able to detect the leak underneath the sink and get that squared away. It was awesome. They both did a great job and the... read more
I just renewed my second year contract with Home Shield last August. I like that I don't have to run around and try to find anybody to do the job and worry about the tech ripping me off. I like top quality work. You call people up and they claim they can do this and then they get out there and screw you around or they quote you one price, and then they get out there and they tell you another, try to up the ante. I don't have to deal with all that. All I have to do is call Home Shield, put in my order, and they take care of t... read more
Sears was our assigned contractor for a dryer vent that I couldn't put back on. They came in a timely manner. They were professional and did excellent work. Our dryer is back to being fully functional. My experience was great.
My girlfriend called me and said the water was not working. It was either the pressure switch or the well pump. I called American Home Shield and the technician showed up a day and a half later and diagnosed the problem. They said that the electronic motor that spins the pump was stripped off at the end of the pump where it was no longer pushing water up from the well. They were out here by one o'clock. Everything went great and I got water again. It was the best thing ever.The only thing I've ever had an issue with sometime... read more
Submitting a claim with American Home Shield was super easy. I was able to go online and put in a request for it. Then within a couple of minutes, I got confirmation that somebody was gonna be coming out. Then somebody from the Rekey called me to set up an appointment. I submitted two other claims as well. So far, the experiences have all been positive. AHS has been quick and efficient. They also send out good contractors and they get the problem fixed.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,832 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.