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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a leak in my AC and there was something wrong with the heating pump on the condenser. Someone with Greenway Home Services came and everything was good professionalism-wise and in how things were explained. Another guy from the company came back because I had some options that I could do but I couldn't decide on. The other guy gave me an estimate and we chose the option to do. I'm waiting for them to call me back to come and fix everything. The timeframe is fine but I'm about to give them a call now just to make sure.Am... read more
When I bought my house, people were telling me I needed all the insurances. Everything was great and it took a while for stuff to start breaking down. At first, I was like maybe I shouldn't use my home warranty. I totally forgot I had it and I was just paying the bill. But something went out and my husband told me we were still paying for American Home Shield. Every time I called, I received great service. I haven't had any complaints about it.Appliance Express came for an issue with our refrigerator and everything went real... read more
Our AC unit was completely messed up and it was broken. I used my American Home Shield that I've been paying monthly for a contractor to come out and do an inspection. Express Heating & Cooling came out and they said that they had to replace the entire thing because it was broken. The contractors were good and very respectful. They let me know when the part was in and that they will be coming out. They gave me a time and date to make sure that would work for me and they called me when they were on their way that day. They fi... read more
I own four houses in the same neighborhood. Two of them are occupied by family members, one's a rental, and one that I own. My house had an air conditioner guy come out. I was hearing some really loud cranking noise that sounded like a tank outside our door and I was afraid that my air conditioner was gonna blow up or catch fire. Also, I live in Arizona and I can't afford to be without air conditioning here. This is 115, 120-degree temperatures. Both my wife and I are seniors, so we were quite concerned about it.I have a com... read more
I have used this warranty company for about 15 years. Happy with service I have received. When I have had any issue with a service company I've asked for a second opinion and its been resolved.
I made a claim with American Home Shield to fix my air conditioning outside unit. In the state of Georgia, all of the heating and air companies that American Home Shield has on their website, if you go in and submit a claim online, you get assigned to the lowest bidder. So for example, when I went in online and put in I needed help for my air conditioner on Friday night, they assigned the order to a company that was over three hours away from my home. I looked up the name of the company on the Better Business Bureau and it n... read more
REPAIRMAN WAS ON TIME COURTEOUS VERY PROFESSIONAL AND GOT IT RIGHT THE FIRST TIME. VERY HAPPY WITH THE CONTRACTOR THAT WORK FOR AMERICAN HOME SHIELD. I WOULD BE LOST WITH OUT MY HOME WARRANTY PLAN
The switch of my stove for the broiler was broken. American Home Shield had a Sears technician come out and they sent me the part. I called when I got the part and they came right that day to put the part back in. They were very nice. American Home Shield is fantastic and I would recommend them to anybody.
I'm happy with AHS. I have the French door refrigerator with an icemaker and recently, the icemaker stopped functioning. The guy from GE, who was local here in our county, came and replaced it. And he was fine. He wore his mask, socially distanced, and did the job. Aside from that, the claims process was simple. But it took 10 days for service. You can live without ice and I wasn't worried at all about the 10 days since a buddy of mine had a portable icemaker that he loaned me for 10 days. And even if I didn't, the icemaker ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,807 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.