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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield is always on the ball. They do a great job and I like them. Their website is easy to use and usually, somebody is out fast. When my blower motor was not working, Central Heating & Air Conditioning came in and did a good job. I had figured out what was wrong and the technician confirmed it and then he replaced the bad part. He was on his way within less than an hour. The unit is working great now and it kept it cool during the hot days.
My experience with home warranty was great.The repair time, the customer service, The quality of repair was very great. Home warranty came through for me just when I needed them I am a very satisfied customer.
I had a claim where AHS sent out Electrical Service Professionals. They were very professional and they did a good job. They found out what the problem was and it wasn't anything serious. It was a doorbell that needed to be changed out, which I initially thought was an electrical problem. But it just needed rewiring and all that stuff there. All in all, AHS has provided good service since I've been with them. They schedule things in a timely manner and if I have an emergency, however it may be, they try to work as best as th... read more
I've had American Home Shield at different times in different houses. With it, I like having somebody I can call. I had a claim on the microwave and they sent My Tech Joe Appliance Repair. They fixed the handle on a GE microwave. They had to get a part for it, which came in pretty quickly.
The oven quit working. It wouldn't heat up. It would barely get warm. We called the Home Shield and they sent the contractor out to repair it for us. He knew exactly what was wrong with it after his inspection. He repaired it and it works great. When I called Home Shield, I didn't have any difficulty getting through. You just have to call them and then they have a contractor get ahold of us to set a date for them to come in. My wife is home right now, so I had no problem with being able to schedule at the time. I was very sa... read more
My mom's friend had great reviews about American Home Shield coming out and she never had an issue. So my mom went on and signed up with them and she didn't have an issue. So I signed up as well. The only issue I have is the hold time to get in touch with somebody at American Home Shield. I understand that with COVID thing might be a little up in the air with trying to get in touch with a representative. I've been on the phone for close to two hours waiting to speak to someone. It was about me just needing to find out what w... read more
We called American Home Shield with regard to our refrigerator and customer service was courteous and professional. It was a simple and easy process. The repair went well and the contractor we got was also courteous, professional, and very expedient. They ordered a part then came back. The whole process took about a week and everything's great. We had a different company prior to American Home Shield and the process now is somewhat easier. So far, so good.
I have been a customer of AHS for almost ten years and will continue to rely on them for future issues. I recommend them to anyone looking for a reliable and affordable warranty company.
The guy that A to Z Electric sent out didn't understand why the breakers were bad, and he decided to have someone come look at my dishwasher, even though the breakers were beeping six times, and online that showed that the breaker was bad. I tried to explain to him and I said, "Well, I know why this is not working. The breaker keeps tripping because it's bad." It was kind of a mess. The guy that was sent out looked at the dishwasher, and everything was fine. So they put it back on to A to Z to come back out and check the bre... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,808 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.