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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Comfort Controls was great, especially the guy who came in, Chris. He was very helpful. He gave us a couple of hinters. He had his mask on and he was distancing. He pulled out the part in the unit that wasn't functioning. He showed me the part that was not working, and he put a new replacement in there. I'm very pleased with the service.American Home Shield's service has been good. We're not happy with the fees. We had another warranty company, and their fees were like 65 bucks. So it's a little steep with American Shield ca... read more
Today, a contractor came out for a servicing. I noticed something going wrong with my furnace. The condenser is fine because it's new, but it's making a weird sound. The tech found that it is a slight issue with the relay, but it's not gone out. His statement was either it's not working the way it's supposed to or it's completely out, before we can repair anything. We know something is going wrong with it, but it has not stopped functioning the way it's supposed to so we can't repair. That's the only thing I don't like.If yo... read more
I like how easy it is for us to put in a claim online. I don’t have to call or wait for inordinate amount of time. When the microwave wasn't heating, I did the claim online and the techs were really fast and prompt. They were able to identify the problem. They were great.
The contractors that came out for our plumbing issue were fantastic. The technician was excellent. He did a great job. He was clean and professional. He had the mask and gloves the whole time.
Our power kept going off in the living room. When we put the breaker back on, it kept doing it like six different times. I guess there was a shortage in the wire. It happened on Thursday night and I called the claim in on Friday. Nobody could come to us until Monday so we didn't have power in our living room for the entire weekend and that was kind of a little frustrating. That was the only thing that I would say I wish was different. But that's fine. I understand that's how it is sometimes. AHS sent Elite Electric Solutions... read more
I'm very pleased with Wind Bender's service. They've been here several times with various plumbing issues. Mike always comes. He is very professional, very knowledgeable and gets the problem fixed quickly. He would verify that everything is working before he leaves. He comes in with the things and a mask on his face.When submitting claims with American Home Shield, I just go online and do the request. Within a day or so, I'm hearing from the vendor, and they schedule an appointment to come out. Having American Home Shield, I... read more
The service guy from Delta Heating and Cooling came here to replace the capacitors. They’re running very well. He was very professional, very nice, courteous, prompt, and quick. I have three units in my house. He ended up replacing all three of those capacitors. Putting in the claim to American Home Shield was fairly easy. I did it online. AHS is a pretty reliable and good service. I recommend them to my friends. A friend of mine recommended me to use them.
SAP Services came out for a plumbing claim and the technicians were professional and friendly. But when the kids shower, I'm still seeing water coming underneath the baseboard from the shower into one of the kids’ bedrooms. I had another claim when I had a problem with the AC, which finally got resolved. Once the AC quit working, the technician came out and fixed it but it stopped working. It was hard to get ahold of a human person with American Home Shield. Everything seemed to be automated and there was no way to get in to... read more
Home Shield took care of me quickly and efficiently. My water heater went out and they had a tech out the next day and the following day the new heater was replaced.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,832 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.