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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield was recommended and I just went for it. I was completely satisfied with them.
My pool timer stopped working. The tech called me ahead of time to get details so he would have the parts that he would need. So, he knew exactly what to expect when he got there. He showed up, replaced the part, and was done. It was quick and easy. All of my other claims with Home Shield have also been easy. Having a warranty is great. It's definitely a peace of mind.
Great all around service.everything went down awesome.from customer service and with the first technician finding the problem and the part getting mailed to me.And the second technician coming and installing the part and getting my dryer running. Thank You. Sincerely Yours Daniel Mcgovern.
About a week after putting in a work order, Ken’s Appliance came here for our electric stove and our fridge. We had an issue with the fridge as it was not dispensing ice. As for the stove, one of the two burners was not lighting. It was randomly doing it. Ken's had to replace a switch. They had to order the parts and it took a couple of weeks to come in.The only thing I was concerned with was they didn't call me. About three weeks passed and I didn't get any information on whether the parts were ordered and when they were go... read more
It was pretty easy to submit the claim online. The tech from The Flying Locksmiths came in and looked at everything and made sure he can do what he needed to do. Then we had him do a couple extra doors so that everything matched and he was able to do that. We had one door that has an issue and he worked with us to try to get it fixed. He went out of his way to make sure that everything was good.
There was a faucet leak in our hallway bathroom and I put in the claim to American Home Shield over the phone. The rep was very helpful and I was told to expect the contractor within a couple of days. The reps from All American Plumbing were very professional and they worked very quickly. Since then, everything has been perfect and we haven’t had any leaks. The repair is gonna save us a lot of money on our water bill. I was very satisfied with AHS. It gives me a better peace of mind. The people I have talked to that bought h... read more
Our furnace would not kick on with the air conditioning and it was during the heat when it was 100 out. We called in in the morning and the guy came as soon as he could that evening. He did not stop until he got it to work. It's an old furnace so there were several issues on it. The next time, they had to come back out. It took three times for him to get it, but he got it to kick on for air without a problem. But when we had one day of snow, the heat wouldn't come on. He came back and fixed it right away. He had a mask on an... read more
Our heat pump quit working properly. Home Shield sent someone out, and the service went really well. The tech was very knowledgeable and the issue ended up being a thermostat. He replaced the thermostat and he was in and out of here in a couple hours. It was easy doing the claim to Home Shield. The service company was good. They couldn't get out here for a while. There were a lot of people having problems. So it took an abnormally long time. But as far as with Home Shield, it was fine. I paid them online, they got the guy ou... read more
We had an appliance issue. There was some short wire issue on the freezer part. I called and the contractor was there within 45 minutes. He fixed it and he was gone in less than 20. It was a good experience. AHS is well worth the money.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,808 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.