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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,832 reviews
Marcia's profile image
4 years ago

Recently, we had a problem with the plumbing. It was the leak in the shower. The contractors had to order a part. They came back out seven days later and they repaired it. Everything's good with it. I love American Home Shield. I had them most of the time for the past almost 11 years. I went a year without them. But most of the time, it was American Home Shield. They stand by their work. We had a couple of replacements. They replaced the washing machine. Everything that I asked them pretty much got done. I've never had any p... read more

Raymond's profile image
4 years ago

The garbage disposal was broken. It had cracked. And then, my shower was leaking water. I submitted the claim online so I didn't have to call anyone, and that was very expedient. The session that I had of doing it, the end result was that they had already put my line in the queue, which is what we wanted. And then soon after that, I was notified about the company that would deal with the repair. The contractor replaced the garbage disposal. Also, the guy knew what the cause of the drip was and he replaced another part in the... read more

Anthony's profile image
4 years ago

I needed a repair for my washer. I did a claim online with AHS and it was very easy. GE Appliances came out and my washer has been working fine since their service. 

Elois's profile image
4 years ago

The night I discovered my AC wasn't working, I went online and put in the claim with American Home Shield. They were prompt. Someone texted me to let me know who to call. I contacted them and they came the next day. The tech was good and he got right down to business and solved the problem. He was able to get everything done then. Since the repair, the AC has been great. 

ART C.'s profile image
4 years ago

Great experience! I submitted my service request on a Saturday afternoon, and the contractor called me Monday morning (Labor Day). Appointment was made for the following day, and the technician called ahead to notify he was on his way. 

Scott's profile image
4 years ago

My garbage disposal was leaking water out of the bottom of it and then the blades seized up. I did the online service request and American Home Shield got back in touch with me very quickly and then set up everything flawlessly. Draingo came out twice. The first time, they unseized the garbage disposal and got the blades turning again, but the leak wasn’t addressed and I didn't think they knew that. When I made the follow up call, they were right back out the very next day and looked and said that the garbage disposal was ru... read more

Irene's profile image
4 years ago

American Home Shield sent Pierson Mechanical out for an AC issue. There was a part and they fixed that. But then, I'm still having the other issue. I could sit in my recliner in my family room, and right above me, I can tell the minute the air conditioner kicks on because the lights dim and then I get this buzzing sound. It happens in the garage too.The electrician was a very nice man, and he tried to find it but he's an older age and he didn't wanna climb up in the attic. My son did, and there's a wall there. So if we find ... read more

Marvett's profile image
4 years ago

Recently, I called AHS ‘cause my garage door wouldn't go up. My car is stuck in the garage. I had to call somebody to bring me to my appointment on Saturday and AHS doesn't have anyone to come out until Tuesday. So, I'm waiting patiently till tomorrow. Someone is scheduled to come. I also submitted a claim for the toilet that was leaking. The service I had with the gentleman that came for the plumbing, he did excellent work. I had no problems. He was in and out. He found the issue. He was able to fix it and put the new part ... read more

Cecilia's profile image
4 years ago

Drainco Plumbing handled my problem very quick and easy. The motor on the sink was not working, so the sink was overflowing and I had to pump it all the time when we use it. When the plumber came in, he adjusted something on the motor and it's working now, so it's good. I could recommend American Home Shield which was also recommended to me by a friend and they did a good job. I'm satisfied. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,832 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.