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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,762 reviews
Nancy's profile image
4 years ago

American Home Shield is great. I recommend it to everybody. My dishwasher filled up with water and wouldn't work and the claims process was very seamless. All I did was go on the website on a Thursday night and click, “I have a problem.” and I was able to get a service guy out on Friday the next day. Everything was then taken care of and I was charged 125 bucks. The service guy had to order a part and it took a week to get the part in then he came back and installed it. Everything was perfect. 

Cozettee's profile image
4 years ago

My air conditioner was leaking into the living room and Sancho Services was quick. They got the issue taken care of. The AHS website was pretty easy to use and they told me to expect the contractor the following day. I had some water damage but the repair mitigated the water damage. I like AHS so far. I have two houses, one in New Orleans and one here. I had American Home Shield up until last year on the house in New Orleans. And I'm gonna get it reinstated. I just bought this house here this year but I’ve had AHS here for u... read more

Cheryl's profile image
4 years ago

I had some problems with my electrical socket and I submitted a claim online to American Home Shield. I got a call the next day from an electrician and he made an appointment to come out and see me the next day. He came as scheduled and he fixed my socket. He was very nice and the socket has been working fine since the repair. 

I bought the new home but I couldn't use American Home Shield because the previous owner already bought one. I was pretty satisfied with American Home Shield from the previous home that's why I got the full coverage this time. I like their service. Recently, I had an issue with the cable in the garage door. The motion detector wasn't working properly. I called American Home Shield but when we tested when the technician was on site, it was working again. So he couldn't do anything. The garage door was also defective and it wa... read more

My son has American Home Shield and he kept trying to talk me into it. We've lived here for 40 years and things are bound to break down and both my husband and I are on a limited income. I finally called and set it up with the home warranty company, and I'm glad I did. So far, so good. We made a service request when we were having issues with our AC unit. Someone from the company Comfort Air Control came and he was very good. He also had a mask on. The issue was with the motor in the AC. He needed to replace a fan type thing... read more

Silvia B.'s profile image
4 years ago

second time around. the first tech did not resolve the problem, the second one did!! He was very professional. The lst tech was not as thorough - did not inspect like the second one. 

Bontheia C.'s profile image
4 years ago

I am pleased to be a customer of AHS. I must admit, I don\'t trust many companies in 2020. As a senior I have been lied to and taken advantage of by other warranty companies. However, my years with AHS have been the most pleasant experience. They are honest and the service companies are professional and polite. When my appliance needed to be replaced it done immediately. I have the highest respect for this service and the cost is well worth the monthly charge. 

Mark's profile image
4 years ago

Appliance Professionals is great. I've dealt with two of their technicians, and both of them have been highly professional and exceptionally knowledgeable. They're always fully masked and very accommodating as well. They've been really outstanding. They explained the issue to the extent that they knew. I called them again over the weekend because of the problem that they attempted to fix last time. Whatever they did didn’t appear to completely solve the problem, so they're coming out tomorrow to escalate the conversation wit... read more

Carolyn's profile image
4 years ago

I've had a great experience with American Home Shield. I called them for a stoppage issue and their rep was fine. They gave me a number then they emailed me. Third Generation was my contractor and they were great. Everything was good and I haven't had any problem since they came out. The repair was extremely helpful. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,762 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.