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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We've been in the house for about six years and last year we had some of the outlets kinda blow out on us. So we had them replaced before we had American Home Shield. They just kind of seem to be around their warranty age because we've had four more kind of go out within the past two months. So, we called American Home Shield to kinda come out and replace those for us.As far as the claim submission process, we've been having some difficulty for the other items. We've had multiple requests. We had a plumbing, we had an electr... read more
I've been happy with American Home Shield so far. Luckily, they've been able to cover everything that I've had an issue with. I haven't had to use them that much, but every time I've done claims, I've done it online. I've only talked to the whatever company was coming out to fix it. One time, I went without AC overnight. The technician from Air Design said that it looked like somebody may have messed with my wiring, but it was hard to understand him. He had an accent, and he was wearing a mask (he had gloves on as well). I r... read more
My garbage disposal stopped working. I filed it online and the website was easy to navigate. The contractor called and told me when they'd be here. The guy who came out was great. My wife was here and she said he was very nice and professional. The garbage disposal was completely locked up. He tried to use the anti-jamming tool that came with him and that didn't work. The motor was fried so he went and he replaced it. We recommend American Home Shield to people all the time, 'cause it's definitely worth it. Every time, they ... read more
Loyalty Home Services came out for our plumbing issue. It's working out fine, although I know I paid more than I should have had to. The deductible is $100 and the guy must have been here for about 10 minutes and replaced the little item behind the handle in the tub. He made that comment, "Easy money." But that's what is in the contract so nothing I can do about it. He was excellent and he took the time to show my son what he was doing so that if things go wrong again, my son could change it himself. He had already changed e... read more
My plumbing claim went well. The toilet was running continuously and the guy identified the problem. It was probably less than a minute and he fixed it. I haven't had any more issues.
American Home Shield sent Absolute for our AC. They came the same day in the middle of summer in Tucson, Arizona. That was like a miracle. Everything was excellent. There was a pipe that takes the condensation away from the AC unit and dumps it outside. It was backed up and was leaking water all over the floor. The tech had the AC fixed and going. He was only here about half an hour. He was really friendly and a really good guy. He explained everything to me. I really liked him. I couldn’t be happier with that encounter.I li... read more
American Home Shield did a great job. The AC wasn't cooling so the contractor came out and troubleshot it. They found that a starter cap was bad.
The website of AHS was very convenient. The contractor called within a few hours after I submitted a claim. He was great. It was the second time he’s been to our house, so I felt good about him coming in. It's much better now ‘cause the attic fan was making this loud noise. It was so loud, you could hear it outside. He fixed it really quickly and it’s working perfectly.
InterTech Maintenance Group came out for the hot water heater that was not working. The guy was actually early, so that made it nice. He had to get me a whole new hot water heater. We like American Home Shield. They were absolutely great. They took care of it quickly and it wasn't too expensive with the warranty.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,875 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.