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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,875 reviews
Charles's profile image
4 years ago

American Home Shield is not very expensive and they take care of the appliances. If you have to get them replaced, they are pretty accessible to get that done. They are pretty much timely based on the fact that they are not in the community here. They are pretty good and I would recommend them. I had a problem with one of my electric lights that impacted my garage lighting and my basement lighting, which runs on the same line. I called AHS and the claim process went well. A tech with 1MD Electric came a day after the call. H... read more

Teandra's profile image
4 years ago

I submitted a claim online to American Home Shield when we had an issue with our toilet. Their plumber from Prime Plumbing Services came the next day. He was on-time and professional. He finished his part but because the leak had caused some damage downstairs, we had to go with somebody else after that. Still, he was really nice and gave me good information on things to watch out for as a homeowner. He gave me his contact information to let him know if there would be issues with his work. Now, everything is working fine. 

Josh's profile image
4 years ago

The refrigerator was freezing up and the technician came out to take a look at it. He fixed it perfectly. He was friendly and on time. He explained what the issue was to us. He was very good and I liked him a lot. We’ve had American Home Shield for three months. We’re in a new house and we’ve had a couple of issues. So, it’s nice having it and they've had good service people so far. 

Nilson's profile image
4 years ago

I had a good experience with American Home Shield. My most recent claim was related to my water heater. I requested American Home Shield to check my water heater that was not working. So, they quickly sent a contractor. He inspected it. He advised that it needed to be replaced. A couple days later, they called me and they scheduled me for the installation of a new water heater. They were very professional people. They were very clean. They did a really good job. Everything was pretty quick and easy. 

Taranesha's profile image
4 years ago

High Priority Plumbing and Services came out for the water damage as something happened with the main line. They're always good. They've had to come out here a few times for different things. Those guys are always nice, very professional, efficient, and quick. I also submitted a service request for pest control. American Home Shield provided me the number and I usually have to call the vendor first. The number for Terminix wasn't working so I called AHS twice because they couldn’t locate another number for Terminix. When the... read more

Mecca M.'s profile image
4 years ago

Great service. Fixed the problem I had and was able to give advice to reach out to another provider on the other problem I was having because that one was not covered. I would definitely use this service again and refer friends to subscribe! 

Lillian's profile image
4 years ago

My garbage disposal wasn't operating and was making weird noises. I went online and found AHS's website easy to use. When I sent out my claim, their system automatically sent back the contractor that has been assigned and a notice that I should expect to get a call from them. The techs from Plumbing Specialties sent me a text regarding their date of arrival and the time they were gonna come. They got to my place on time and they were professional. The disposal has been working fine since then. I'd definitely recommend AHS. 

Yvonne's profile image
4 years ago

I've been with American Home Shield for years. I was with them when I was in Maryland and when I moved to Florida, I continued with them. I'm very satisfied with them and I have in the past recommended them several times. Recently, the AC wasn't cooling. The contractor repaired it and so far, it's good. He was on-time. 

Rhonda I.'s profile image
4 years ago

Excellent service! I am very please. I would use them again. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,875 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.