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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My air condition was not running. Family AC came out the very next day, which was good. The tech came out late, about 8:30 at night, but he came out and did it. He got the AC running the same day when he came out. I recommended Home Shield to other people that bought homes, and to family members and friends.
The pilot on my water heater is an electronic brain type pilot on the outside and it wouldn't work. Since I'm not really good on the computer, I called in a service request for it on a Friday. IRH Plumbing called me and made an appointment for Tuesday. Two days after the call, they were out here on the first appointment. Their guy tried to take the water heater apart to see if he could fix it and clean it. He put it back in but it wouldn’t work so the company had to order a part. I was told that there was actually a recall o... read more
My toilet was loose, so the contractor went over there and they adjusted it. They realized that the toilet seat was broken, so they went ahead and repaired it. Overall, American Home Shield handled the claim really well. They got it covered.
I realized my electric bill was going really high, about $100 and something more a month and I have a Nest thermostat. So, the AC was running how it should and how it's been for the last couple years. I called AHS out to see what was going on. Freedom Heating & Cooling was sent out and the guy said I was slightly low on Freon. He just checked the outside condenser unit. It's been relatively cool in St. Louis, so I haven't been running the AC and I won't know if it's working till I get my electric bill. It doesn't seem like i... read more
I had an appliance issue and American Home Shield sent MC2 Appliance Services out. They did repair it. It’s running okay now. It’s just like there is another button there that wasn’t working very well, but the tech said that that one wasn't covered with AHS. I didn't know there was a distinction when I was signing up, but it wasn't an issue. I spent three minutes trying to manage it, turn it around just a little bit and it clicks. I would love that to be replaced but he said it’s not covered. The main issue he was here for w... read more
I had an AC issue and I tried calling in, but AHS told me that I could do everything online so that’s what I ended up doing. A-US Air Conditioning of Texas came out and they repaired the unit I had. I'm just new to the company, but so far, I really enjoyed it.
We've had American Home Shield for three years and they usually gets to us in a timely manner and gets someone out. The contractor are reliable and we haven't had any issues with the work. I had an issue with the washing machine. It was filling up but it wasn't spinning. Hinco Services came out and everything’s working fine now.
We had an issue with our dryer. I went online and filed a claim. Then the company called me and scheduled the appointment. The guy who came out was very professional and great. He fixed it in a timely manner. I'm happy so far.
I hope we don't have to pay $100 for this. I am giving the 5 stars to the tech not American Home Shield. The technician came, turned on the disposal, turned it off, put on gloves, reached in and pulled out a piece of plastic which was causing the noise. He was here 10 minutes. We are very happy that he found the problem so fast but he said, "No charge" and i hope your charge is much less.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,005 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.