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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had Drain Masters come out and they did a wonderful job.
Quick response with excellent service companies
Their automated system is very functional and does not lead you down the path of pushing numerals without any results. They are quick to schedule a vendor to resolve your problem.
A drain pipe was installed incorrectly, and when the Climate Masters guy came out, he realized what it was as soon as he saw it. Within 15 minutes, he was done, had it repaired, and he was out. The latest problem I had was on the air conditioner. The fan was running but it wasn't blowing cold air. He came out and looked at it. After talking to me on the phone, he said, "Well, it's probably a capacitor." And that was what it was. He was there for maybe half-hour. He changed it, fixed it and everything's been running fine ever... read more
Sometimes, American Home Shield is very helpful and sometimes, not at all. We had a water leak in the basement bathroom. I thought it was coming from the toilet but it was actually coming from the toilet and the shower. The people that came out were very nice. Ultimately, they didn't prove to be very helpful because the problem was something that they weren't able or wouldn't address. They looked around but when they get there, there was nothing wrong. It was not leaking. They opened up the clean-out outside and discovered t... read more
Very quick response time. If an appliance needs to be replaced, they did it promptly.
H & K Plumbing came to repair two toilets and a sink. They still don't work, but they said they're old and need to be replaced by the homeowner because they can't put the claim in for American Home Shield. But the plumbers helped very much and they were personable. They did repair the toilet, so it flushes a little better. They also replaced and adjusted lift rod in the basement but you still gotta close something up. But overall, the warranty helps a lot. We submit our claims online and it's been working fine.
I contacted American Home Shield on Saturday, stating I was having a plumbing issue and an a/c issue. First thing Monday morning, repairmen were at my house and both were fixed by 10:00! Excellent.
It was easy to get service completed everyone was very nice and courteous and professional
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,005 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.