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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,005 reviews
Marissa's profile image
4 years ago

All repairs have been handled quickly and with professionalism. 

Cheryl's profile image
4 years ago

I called American Home Shield, spoke to an agent and they said within 24 hours someone will come out for my garbage disposal that wasn't working. It was more like 48 hours when I heard from them, but I understand that with Covid-19, sometimes things take a little longer. Flowright Plumbing then came at the time they said they would come and they fixed the problem. My garbage disposal works now.There are also some things I need fixing in the house, but I don't always have the $100 upfront, so I haven't used American Home Shie... read more

Paula L.'s profile image
4 years ago

I have been an AHS customer for 23years. Most items have been covered when repairs are needed. 

Lisa's profile image
4 years ago

We had a leak in our kitchen sink faucet. We couldn't determine where it was coming from but it was leaking from the top as well as underneath the sink. It was something we didn't feel confident about trying to repair ourselves. It had been going on that way for three days. The claims process is pretty easy. American Home Shield quickly set me up with a company. The company called me the next morning because it was late in the day when I requested it from American Home Shield. They set up a time for the following day and the... read more

Charles W.'s profile image
4 years ago

Wait time on phone for service response. 

Home Shield is so backed up that it’s hard to get in touch with them sometimes. But once you get ahold of them, the people are very thoughtful and helpful. A toilet needed some work. They said they would call the contractor and that I would get a call fairly soon after AHS called them. Sirius Plumbing & Air Conditioning did some other work for me, so I requested them. We've had Home Shield for years and they have helped us on a number of different things. Overall, they're a very good company. 

Lawrence S.'s profile image
4 years ago

No problems. Approved the replacement right away. 

Veronica Y.'s profile image
4 years ago

Call was responded to very quickly, service was provided in a short order and all was well. I will use them again in the future. We have been AHS customers for several years. 

Louis P.'s profile image
4 years ago

Prompt responses and great business referrals 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,005 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.