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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service. First contractor sent out for hot water tank repair inflated repair charge. American Home Shield offered another option for the repair. The replace repair was completed by another company at less than half of the initial quoted repair charge.
Business response:
Hi Tracey, thank you so much for taking the time to provide feedback about the water tank repairs. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Great service. This company so far answer your call with a human being not a machine, you never have a long wait time to talk to someone, this company has someone out the same day or next day.
Business response:
Hi Tinie. Thank you for letting us know about the great service you have received. We love to provide our members with service they can count on. We are so happy that you chose American Home Shield as your home warranty company.
I have always received no hassle, exceptional service.
Business response:
Hi Sharon, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Ease of use when the need arises. Good repairs from good companies.
Business response:
Hi Justin, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Very accommodating and the vendors they have contracted with are top notch.
Business response:
Thank you, Sherif. We really appreciate your feedback. It is so good to know that you are happy with AHS as well as our service contractors. We thank you for trusting AHS to take care of your home repair needs.
Problem solved in the first time.Good job!
Business response:
Hi Valera. It is so great to hear your problem was resolved promptly. We can't wait to provide you with excellent service for your next repair as well.
Great customer service. Very helpful with solving any problems
Business response:
Hi Beverly. Thank you for taking time to write a review. We are so happy to hear that you were pleased with the service you received. Thank you for choosing AHS. We look forward to taking care of your next repair need.
American Home Shield has been reliable. The service professionals they have assigned have been exceptional mostly. They are striving for excellent customer service even in this new environment we are all in. They are good about keeping you up to date about when work will be completed. They have offered me expedited service for critical repairs.
Easy to report an incident via the web site.
Business response:
Hi Jan & Tim, We appreciate your feedback about the ease of use on the website and hope you continue to enjoy American Home Shield!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,976 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.