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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,973 reviews
Jacinto Gonzales's profile image
Jacinto Gonzales 
3 years ago

I like this company, they are very professional, explain things where you can understand and very reasonable. 

Business response:

Hi Jacinto. We are so glad to hear about your positive experience. We know how important it is to have your coverage explained and trust in the service we provide. Thank you for choosing American Home Shield. 

Mary Strand's profile image
Mary Strand 
3 years ago

My latest experience was super fast and great result. Last couple took more time 

Business response:

Hi Mary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Ben R Ennis's profile image
Ben R Ennis 
3 years ago

Provided immediate response and assigned a technician quickly to evaluate our problem. 

Business response:

Hi Ben, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

WRIGHT, KATHI A WRIGHT's profile image
WRIGHT, KATHI A WRIGHT 
3 years ago

prompt knowledgeable repairman who checked up days later. fabulous 

Business response:

Hi Kathi, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Linda Evers's profile image
Linda Evers 
3 years ago

Outstanding service, prompt and very professional! 

Business response:

Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Harrison Eugene Martin's profile image
Harrison Eugene Martin 
3 years ago

I like the warranty plan but have an issue when having to call customer service. The last 4-5 times that I have called in there has been a language barrier causing a problem with fully understanding the reason for my call/ service request. 

Natasha Grant's profile image
Natasha Grant 
3 years ago

Responded in a timely manner. Great customer service 

Business response:

Hi Natasha, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Fred Sanford's profile image
Fred Sanford 
3 years ago

The repairs were completed however it's difficult to flush using the handle. I didn't attempt to flush the toilet myself while the technician was present because he flushed it in my presence. Someone needs to return and allow for easier flushing. 

Read McFaddin's profile image
Read McFaddin 
3 years ago

It was quick and efficient experience. AHS addressed our issue quickly and the company we work with was fantastic as always. 

Business response:

Hi Read, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,973 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.