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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
professional, provide quality services consistently
Business response:
Hi Chengan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
My customer service rep I think was Jessica was just the best she made sure all was fixed and done right I couldn’t be happier then I am with wake appliance repair, John, he’s honest professional hard working knows his craft and from now on there isn’t anyone else I’d have work on my repairs
It was pretty fast and easy to file a worl order.
They were very prompt professional and courteous
Business response:
Hi Kelly, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They got the two Items replaced and fixed. The ice maker and the dryer lint vent housing
Business response:
Hi Willis, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Overall our experience with AHS has been good. The phone time reponse has dramatically improved when needing more than online help, and the service providers have all been great at communicating and have provided good service.
It has been great. They are quick and efficient. Will always use them for home protection.
Business response:
Hi Kaeron. We always do our best to provide prompt and efficient service for our members. It is so wonderful that we were able to do that for you with you. Thank you for taking time to let us know how we are doing.
They were quick to help when I had a leak in my kitchen. Then when we realized it was the dishwasher they sent someone out quickly to help with that!
Business response:
Hi Meagan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
AHS has been great to me and my family when it comes to the services needed to maintain the instruments needed to keep my home operation and safe. We truly appreciate what you all stand for and how impeccable the timing has been.
Business response:
Hi Mike, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
American Home Shield has a 4.8 star rating with 95,964 reviews.
American Home Shield is open now. It will close at 5:00 p.m.