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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have helped us with many broken items/appliances in our home.
The A-1 Quality guy was a professional and it was a pleasure watching him work. He gave me a call and said, "Can I come about 15 minutes earlier because I am free." I said no problem and then he came. He was wearing a mask and I was wearing a mask myself, and then we kept our distance. He did what he came to do and he did a wonderful job. Within 45 minutes, he did everything.The claims process was very easy and simple too. We just called and then somebody picked up the phone. We then paid our co-payment and then they schedul... read more
When we finally got through on your call line after three try's. Our problem with are microwave was reviewed and replaced in a week.
I appreciated their fast response in sending someone to resolve my issue.
I had an issue with my AC unit and so I called to get some service done on it. American Home Shield initially referred me to a company but that company was not able to come out. When I needed them to come out, they were booked up until a certain day. I needed the AC unit fixed ASAP. So I called back in and had AHS refer me to another company which was K & W Heating and Air. K & W was able to come out sooner than the previous company was able to.The technician from K & W came out and they assessed the problem. Based on my cov... read more
Plymwr Plumbing did a good job. I felt comfortable around them and they were pretty awesome. The first time, I called for the plumbing to come out and then the plumbing said that the issue was not the garbage disposal. It was that outlet where the power was. So American Home Shield covered for a guy to come out and change the outlet. There was a shortage on the garbage disposal but we didn't notice. So when we connected the garbage disposal started smoking again. So I knew that it was no longer the outlet 'cause it was a bra... read more
Sears was very good. They had a mask on and they were very careful. We also provide booties to people who come in so they are well protected and so are we. This is the second visit from Sears in about two months for our refrigerator and they determined that we needed a replacement. We got a replacement and sent the receipt to American Home Shield. Getting to them is extremely painful though. Each time I've had to call them to get approvals and information about a replacement, it's taken me at least two hours of holding befor... read more
I have been with a customer for nearly 9 years. They do what they promise.
I had a leak under my bathroom sink. U.S. Plumbing and Rooter came out, and they had masks and booties on. It was easy doing the claim to American Home Shield. I did it over the phone. I had other plumbers here before and the one guy cut a hole in my ceiling, and they never did fix it. That wasn't even where the leak was. The leak was in the bathtub in the bathroom.This is about my fourth time calling American Home Shield and with a plumbing issue. And there's always a different plumber that comes. It should be the same pers... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,005 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.