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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've had a great service thus far with AMS convienient,prompt,Professional overall Outstanding
Business response:
Hi Bryant, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Response to my service request was quick
Business response:
Hi Srikar, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
American Home Shield has answers service call in a timely manner; I had no heat when the first winter came. They gave me the usual time to get a technician out, I was making plans to go to my sister's house. I looked out the window and the service truck was in my driveway within two hours. They came diagnosed the problem and my heat was working. I'm sold on AHS and how they take care of their clients.
Timely and resolved the issue. Workmen were skilled and professional.
Business response:
Hi Bill, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Great and fast service from the beginning of the claim all the way thru the repair. True professionals!
Business response:
Hi James, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Refrigerant leak in Central Air, Compressor was beyond repair, AHS would only pay to replace refridgerant @ $10/lb, and not offset some of the cost for replacement compressor.
So far I have made two claims. One fixed my air conditioner and the other checked for a problem with the toilets. Both were friendly and courteous. The repair to the air conditioner would have been expensive without the home warranty so it has already paid for itself!
Business response:
Hi Carolyn. Thank you for letting us know about your experiences. We are so happy that you are finding the value in your home warranty coverage. We can't wait to take care of next home warranty repair.
It is okay. They did replace our water heater but we still had to pay 600 dollars for the parts that connect the water heater. I really hate who they contract with locally. It’s usually some business that no one has heard of and has crappy reviews.
I gave my money in good faith but they do not lean on the contractors to get the job done. It took a month to have a breaker replaced.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,935 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.