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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,936 reviews
Zack Boyd's profile image
Zack Boyd 
3 years ago

They provided good fast service for my garage door. 

Business response:

Hi Zack, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Carolyn Horton's profile image
Carolyn Horton 
3 years ago

Claims passed on to contractors within minutes. 

Business response:

Hi Carolyn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Jin M. Tanaka's profile image
Jin M. Tanaka 
3 years ago

AHS Customer service from the beginning has always been consistently professional, respectful, and helpful. In my short time as a customer, I have requested service for broken bathroom exhaust fan, and a leaking garbage disposal. Both experiences were taken care of in the most timely manner, and exceeded my expectations. Thanks again. I'm thinking of upgrading my coverage, but have not had the time to contact AHS to find out the process. 

Business response:

Hi Jim, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Roger Norde's profile image
Roger Norde 
3 years ago

Quick professional attention to our problem 

Business response:

Hi Roger, We appreciate your feedback about AHS and hope you continue to enjoy the service we provide! 

Gloria J Rocha's profile image
Gloria J Rocha 
3 years ago

Excellent service, outstanding customer service. 

Business response:

Hi Gloria. Thank you for your feedback. We are very happy to hear that you have been happy with the coverage we offer. Please continue to let us know how we are doing. It helps us to provide you with an even better experience for your next repair need. 

Robin E Dawson's profile image
Robin E Dawson 
3 years ago

They were very nice and quickly fixed my issue 

Business response:

Hi Robin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

D Browder's profile image
D Browder 
3 years ago

This was my first time using Home Shield and it was a very good first time experience. It was easy to request service and I was contacted by professionals fairly quickly and scheduling service worked very well with my schedule. 

Business response:

HI D, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Bennie Williams's profile image
Bennie Williams 
3 years ago

The timely scheduling of the right contractor for the right job. 

Business response:

Hi Bennie, We appreciate your feedback and hope you continue to enjoy AHS! 

Rosalie Black's profile image
Rosalie Black 
3 years ago

They were very responsive, and sent out a qualified repair person to fix my heater 

Business response:

Hi Rosalie. Thank you for taking time to write a review. It's really good to know your repairs were taken care of so effectively. We hope you continue to use and enjoy your home warranty coverage. Please continue to let us know how we are doing. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,936 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.