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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The fan outside wasn't turning. I called AHS and the tech came out the next day. He was able to fix it and we got our air conditioning back running. I enjoy AHS. It's a great program. The AC service was within 24 hours instead of waiting a week. I'm satisfied.
I was sitting down on a Friday and I noticed it just kept getting hotter and hotter in the house. And then, the temperature started going up to 82, and then 83, 84 and 85. I knew then I couldn't stay there any longer. Then, I called Home Shield. I prefer speaking with somebody. I like the person to person contact instead of doing it over the internet. However, A-US Air Conditioning of Texas wasn’t able to come out until that Monday.The fan wasn’t turning in the unit that is outside of the house so it wasn’t pulling hot air o... read more
Our air conditioner was blowing hot air. I called Home Shield at 3 o'clock in the afternoon to report the problem. I waited for about four minutes to talk to somebody. I live in Las Vegas, Nevada and the day the air conditioning went out, it was about 107 here so it was extremely hot. At 8:45 the next morning, a technician from Doctor Cool called and said he was on his way. He was here at 9:05 and he had the problem fixed by 9:35. The house was cooling down and he was on his way. The technician was extremely professional and... read more
Pleased with quick response and with company you selected to handle our a/c motor problem. Thanks!
American Home Shield has come in more than handy in more than one occasion. It's easy to submit claims and it has been extremely beneficial when something breaks invariably. My washer went out, my dryer went out, and then there were a couple of other small things. I gotta have them come out to rekey my locks 'cause Lowe's didn't do it right. They're gonna pay me back for it and I also gotta see if I can't get someone out here to check on a leaky faucet. American Home Shield had A-US Air Conditioning come out when my AC had a... read more
My washer was broken. There's something wrong with that model machine because this is the second one of the same model that I've had. It's a terrible product. Valleywide Appliance said it was not fixable. I got an email saying that I could pick one of their products, but I really wanted to go and pick my own product from Home Depot or something.My service was pretty good. At first, I was a little annoyed because I wanted my machine fixed and the technician couldn't get it fixed. He spent a lot of time on it and I thought he ... read more
I smelled gas and Home Shield sent out a gas company. They shut the range down and said they couldn't get enough pressure into the pipe on the outside pipe. I had no hot water. They said that I had to call the plumber for that. Assurance came out and found that the gas company shut me off for no reason. The Assurance tech made sure that there were no leaks. He did a pressure test on the whole thing and he was a wonderful gentleman. He took his time and waited to make sure that everything was warming up. I couldn't ask for a ... read more
I have had American Home Shield (AHS) for a little over three years now and couldn’t imagine owning a home without AHS. I have had two major issues that AHS covered in my home. The first was our refrigerator, AHS was quick to send out a tech and after the refrigerator was deemed unsalvageable, AHS replaced our refrigerator in about a week, with a brand new refrigerator of my choice from The Home Depot, if equal value. The second major issue was with my HVAC system. Our system burned out completely and was covered by AHS. ... read more
Filing a claim with American Home Shield is pretty simple. We refer them all the time. The only issue we had is it didn't allow me to do two different issues on the same request so I had to pay two different companies to come look at two different plumbing issues instead of just one.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.