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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an AC issue and submitting the claim to American Home Shield was easy. Sierra Mechanical Serv came out replaced some part. The person was very helpful. He answered all my questions, and he did it in a timely manner. It didn't take him long to figure out what the issue was. He had the part with him, replaced it, and then it was up and running. So far, so good.
We've had AHS for 10 years between three different homes. There are so many different little loopholes. Submitting claims is not too difficult but there's always something that's not covered. And if it is covered, there's a huge ticket that comes with it. Also, things that were time-sensitive would take several days to get a service company out. But it depends. In the past, we were able to get a technician quickly. It's a pretty good price we pay monthly and we pay every time a service company comes out. I wish that there we... read more
It took a day before a technician from 1 2 Repair came out for my washer claim. He was really friendly and cordial. He had on his mask and we all did wonderfully. The technician ordered the part for my washer. He came right away when the part came back and put it in.
Valley Appliances did great. They were very nice and the contractor did extra things to make it work better for my dryer. Turned off the power, the gas and he plugged it up, moved it over to the other side, where it should've been all along. The spin cycle wasn't draining. So now, it's working perfectly. I like the work of the technician that they sent. It took him a couple of weeks to get it all done because he had to keep bringing back new parts to make it work. But he had to order those parts. I like American Home Shield.... read more
American Home Shield has been really good, so far. They have the email that has the news on it and different things. You can select one of the things on there and make a claim or request a service. I did that and then I was told that the contractor would come on a certain day in the morning. The contractor from Jets Electrical called ahead of time to let us know that they were coming. He had an assistant with him and they showed up on time. They went about their business in a very businesslike manner. They were quick and eff... read more
I had a claim for the garbage disposal. I filed it online and the process was pretty easy. The contractor whom AHS sent was very good and professional. He hasn't repaired it. He just got the part and he's coming back tomorrow to fix it.
Water Heater Solutions showed up around the same time that we expected. It was 10 minutes later than the time range, but that was okay. The guy did a good job. I wasn't expecting him to be extra friendly or anything. He's just like a normal guy doing his job. He'd put his bandana face covering on when he was talking to me. I could tell that he wanted to take it off when he was working. So I just kept my distance from him. Overall, I'm really pleased with the results. Our issue has been totally fixed.Whenever something comes ... read more
The pipes from the wall underneath the sink poured out. It wasn't glued. Also, on top of the sink where the water goes down was also leaking. AHS sent A Water Solution out and the gentleman fixed both leaks quickly. He did a great job and I was really satisfied. AHS has been there for us a couple of times already. Every time we have called, they got somebody out that day or the next day. The people that they sent out knew their job and they did it well. I'd recommend AHS.
I made a great choice when I chose American Home Shield as my home protection company. Recently, the lights in my kitchen were flickering and I submitted a claim. I did it online and the process was easy. Then, the techs came out, took the lights down, and rewired them. Everything's good now.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.