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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The AC made a noise when it shut off and I got that same from Home Shield. They listed that if it made those noises, you should have it serviced, so that's what I did. But there wasn't anything wrong with it. It's a normal noise when it shuts down. It is loud. But all is well. It's working great. Service One Air was on time, very thorough, and explained what the noise was. They had masks on, their feet covered and they kept their distance even with the masks on. Everything went great. I would use them again. However, I don't... read more
A-US Air Condition of Texas was good and they came out within two days. One day would have been better, but coming out on the second day was good. When they were in here, they got the AC fixed and got out in a couple of hours. They also wore masks and they avoided coming inside more than they had to. But they came in and checked the thermostat. The AC has been doing good since the service, too. All in all, filing a claim with AHS has been pretty easy and they respond quickly. But one time, I made a mistake where I filed a cl... read more
I had the contractor come out to do the fan on the AC unit because they weren't able to do it over the summer because of COVID. The guy came out and checked out the unit. He was very professional. He was great.
My husband is older now and he has dementia, so he's not able to fix the things around the house that he used to be able to fix. So I just mentioned to the ladies at the church that I now need a home shield protection on my appliances and stuff around the house. They said, "We have American Home Shield." I said, "Oh, you do?" They explained it to me. So then I called and jumped on board.Recently, the contractors came out for our AC unit. He said one part was broken. He replaced it and it's working perfectly now. He had his m... read more
I love American Home Shield. I've had them for so long and I always recommend them when people talk about their homes. Unfortunately, things break down, but I feel I've gotten new stuff, and I'm happy with it. Submitting claims is easy as well. I had one for a plumbing issue and everything was fine. My daughter is staying in the house and she said it took the guy from C Mayes Plumbing less than 10 minutes. He said, "Just be mindful of the toilet paper that the kids are using."
On Time Plumbing and Heating replaced my garbage disposal and it's working fine. The people that came out did good work. I'm satisfied with American Home Shield but the only thing that I don't care about is that I can't choose my own provider or who's gonna do the work.
I called American Home Shield for the first time since there was something with our toilet. This was the first time I called and I was not happy that there was a recordinga and I was on hold when I wanted to speak with someone. I ended up just using the automated system and that was easy. I was given the name of the company that would be coming as well as their telephone number. It was AJ Plumbing. I was told to contact the company which I did. They were excellent. They replaced the ring in the toilet. I couldn't flush the t... read more
The technician was very professional. He arrived earlier than my appointment. The repairs was completed in a timely manner. He explained the problem & what he did to repair it. I was very pleased.
There was a blown fuse that was continuously popping. We filed a claim with AHS and the tech who came out replaced it. Then he showed us the issue with the existing one that was in there and asked us if we wanted to hold on to it. And we told him no. During the service, he had his face mask on and prior to having us sign anything, he wanted to know if we had our own pen so that he wouldn't have to pass the same pen. We were really pleased with him and the way he explained everything to us. And it actually resolved the proble... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,455 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.