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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I submitted the claim online to AHS and the website was friendly. I got a text and I got an email also. The service provided by the contractor was fine. He showed up when he said he was gonna show up and did what he was supposed to do. The contractor checked the electricity to see that there wasn't anything wrong with the electricity going to the lights. However, I'm not sure I wanna keep continuing to use AHS. So far, the two times I've used it, it's not paying for itself. That's just a thought that's been going through my ... read more
It was great with Affordable Heat and Air. They were on time and the guy was really good. He told me the AC was in really good shape. He said what it was doing, it was supposed to be doing and that was good to hear. That's the first time I've used American Home Shield and I like them so far.
I had a problem with my faucet and when the contractor came out the first time, they weren't able to fix it. They had to order the faucet and then when it came, they told me to call them back. So I called them back and they came out today and fixed it. Also, they had on the PPE, so they were fine. Filing the claim was easy. It was a good experience. I'm just still upset about the fact that I have to get my floorboard replaced, but otherwise, it was a good experience with the scheduling. I got scheduled within two days so it ... read more
I really like American Home Shield. They're really nice. One time I had an issue with my heat and it was really cold. They got right on it. But I wound up having to cancel because it was the builder's problem and not American Home Shield. I also had an excellent experience with American Home Shield regarding a recent claim I made. The garbage disposal wasn't working and something was wrong with one of my toilets. I called both claims in and it was easy. Their reps were amazing.This was also one of the best experiences that I... read more
I like the convenience of calling AHS and their service is really great. They always send out a professional. I've used them for other things like the plumbing and my stove messed up. They came out and fixed those. Recently, I tried to change a light bulb. It was hanging and has a wire so I was scared to mess with it. Then there was another bulb upstairs that was kinda the same. The guy from DT Electric came out and changed the light bulbs. He was able to get the base of the bulb out too. Overall, I'll recommend AHS. They've... read more
There was an issue with the garbage disposal and the plumber did a fantastic job. He showed up very fast and was there in a timely fashion. He did repairs and was very professional. I’ve had American Home Shield for a few years and I’ve used them a couple of times. I was happy with the services that were provided for both visits so I haven't had any complaints.
The oven and the stovetop burner were not heating appropriately. I called AHS and they said someone will contact me in 48 hours but it was the same day. Appliance Network came out and I was hoping that my whole thing would be replaced because it's super old but they fixed it. They replaced something in the heating element and some little prongs that connect the burner thing. It seems to be okay for now. It's been a good experience with AHS. I wish that my old appliances and things would be replaced but as long as it can be f... read more
Central Jersey contacted me and made the appointment to come out on the same day. The technician corrected the issue on my AC. He also wore a mask and he insisted that I wear one. This was the only time actually I used American Home Shield and everything worked well. I've had them for several years.
The ice maker was leaking. The contractor had the part, so they just repaired it. Unfortunately, it didn't work. It started leaking after two weeks. So we submitted a second claim with AHS and the contractor came and he fixed it. It's great having American Home Shield. They're good. The washing machine a few years ago was covered. The technician wasn't able to repair it so I got a new one. I'm totally satisfied with AHS. It's well worth the money.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.