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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,933 reviews
Kristi Sheffy's profile image
Kristi Sheffy 
3 years ago

Most tradesmen have been very nice and do a good job 

Business response:

Hi Kristi, We appreciate your feedback and hope you continue to enjoy American Home Shield and the technicians we provide! 

William Hurst's profile image
William Hurst 
3 years ago

Had garbage disposal and washing machine problems. Called American Home Shield. They sent repair men for each problem. Both problems were fixed. Repair men very courteous. 

Business response:

Hi William. It is great to hear how well your repair experiences have been. We know how important it is to provide service our members can count on. Thank you for trusting AHS. 

Imad Mouchayleh's profile image
Imad Mouchayleh 
3 years ago

Super quick response. Contractor contact us 15 minutes after we filed the claim online. 

Business response:

Hi Imad, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Rosie Marie Andrade's profile image
Rosie Marie Andrade 
3 years ago

It is a company that you can rely on, with service, product knowledge with good customer service 

Business response:

Hi Rosie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy it! 

Gerald Elliott's profile image
Gerald Elliott 
3 years ago

Service Rep was professional and personable 

Business response:

Hi Gerald, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

David Morrison's profile image
David Morrison 
3 years ago

Used one time. Repairman quickly diagnosed problem and fixed it in less than 30 minutes. Too soon to provide recommendation 

Business response:

Hi David, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Tracey L Williams's profile image
Tracey L Williams 
3 years ago

The first company didn't hook the washer right so, so we had a leak. We had to Home Sheild another company to hook it correctly. 

Business response:

Hi Tracey. Thank you for letting us know about your repair experience. I am sorry to hear that the first company did not hook the water up properly but thank you for letting us know it was resolved with another vendor. We look forward to providing you with a better experience for your next repair need. We do understand how important it is to have service you can rely on. 

Marc J Dubin's profile image
Marc J Dubin 
3 years ago

Problem was solved after two visits. Repair persons were on time and knowledgeable. 

Business response:

Hi Marc, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Rebecca Swint's profile image
Rebecca Swint 
3 years ago

Service was great. Guys that service and replaced unit were great also. 

Business response:

Hi Rebecca, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,933 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.