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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I make claims to American Home Shield, I call it in or go online. It takes two seconds. They will call the contractor, and the contractor comes and does their work. A plug needed to be fixed and after the repair was done, it has been working perfectly. I would recommend the technician to anybody that has electrical problems. He was great and the experience was the easiest one I’ve ever had.
The American Home Shield representatives are way overwhelmed. They get way too many calls coming in and not enough time to handle what they're doing. Then the contractors that are sent out by American Home Shield are junk at best. I live in South Texas. The very first claim I called in was an AC repair. After multiple screw-ups, they finally decided that I needed an evaporator core which also included the condenser. They ordered a heat pump instead of a condenser. So that put me behind by about three to four weeks. Now they ... read more
I liked that they had my hot water heater in the next day will
My AC was leaking because the coils were frozen. It leaked quite a bit into my floor and everything. Qualified Service Systems was sent out. The first technician was very congenial and knowledgeable. He went around the back, which was so nice of him to do rather than trekking through the house. He answered my questions. He came the first day but because the coils were frozen, they had to thaw out. He said I had to turn the unit off.A different technician came the following day and he actually fixed the unit. He was able to d... read more
The AC unit would sometimes kick on, then sometimes, it wouldn't. Sometimes it would hit the temperature it's supposed to, other times it wouldn't. We had Sierra Mechanical come out. They wore masks, they were on time and were professional. I have a couple of policies with American Home Shield and I enjoy their customer service. It's a good program and a good company. I'm very happy with them.
they covered what was promised. The turn time to get help was also timely.
They are always prompt and send qualified technicians to resolve the issue.
always right on time i can call and get service right away
From the time I notified AHS that my AC wasn't cooling to the completion of the job. Everyone was very professional and the service I received was top notch.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.