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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,004 reviews
Aramaeys's profile image
4 years ago

Our AC was not getting cold enough, so I called American Home Shield. The contractors came and fixed it, and everything's good right now. I’ve been happy so far with AHS. 

Veronica's profile image
4 years ago

Our air conditioning wasn't cooling. I spoke with a representative from American Home Shield and the timeframe to expect their contractor was a very short period of time. Piedmont Mechanical Contractors came out and they were perfect. Everything has been awesome since their visit. It seems like my air conditioner is much cooler. 

OVaca's profile image
4 years ago

They get the problem fixed. It might take longer than I wish but.. 

Tina's profile image
4 years ago

We called about our swimming pool and American Home Shield sent someone out within about three days. The repair guy came out and checked the filter and found the filter cover was making a bunch of racket. He put it back on and as far as he knew, he fixed the problem. But in reality, we've had an algae problem with the pool since we moved in here, but my husband figured it out on his own. The guy just came out and heard the racket that the system was making, and he found the cap had come off. He put it back on and the noise s... read more

Tanya S.'s profile image
4 years ago

The Customer service lady professionalism 

Chad's profile image
4 years ago

American Home Shield has done everything that we've needed from them. We've paid more to them than what we've gotten out of them but the policy helps. Recently, there was a leak at the bottom of the garbage disposal and this is one of the times where I would not have a complaint at all about how the claim was handled. This was a very smooth experience. The biggest problem with submitting the claim is the gap from the time the claim is submitted to usually when you get a call or when you can get an appointment. I have a frien... read more

John S.'s profile image
4 years ago

Did everything possible to find immediate emergency help on a Sunday 

Valli T.'s profile image
4 years ago

Always quick and helpful good service from AHS not always the contractors 

Nicholas's profile image
4 years ago

There were a couple of damaged parts on my stove and oven that needed to be replaced. There were a few parts that the technician had to order but they were quick about it. They ordered it that day and within a week, it was fixed. The technician was great and they stayed on top of it the whole time. They called to check in to make sure what was fixed was working well. The bill was almost 800 bucks and only having to pay 75 of that was good, which is what I like about having American Home Shield. So, I'm gonna be sticking with... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,004 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.