American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,004 reviews
Kendra P.'s profile image
4 years ago

Whenever I have put in a work order the contractor within a days time is at my house. 

Stephen P.'s profile image
4 years ago

Affordability and good customer service. 

Dawn's profile image
4 years ago

they have been fast and efficient for my repairs I have needed 

Fred's profile image
4 years ago

I have a double door freezer refrigerator, and the freezer side wasn't staying cold. I called American Home Shield and then they sent a guy out. A fan was bad and he said he would have to order the part and he did. That took a week and then he came and repaired it. The fan was then making a bit of noise. I could hear it running and I called him back. The contractor themselves at Proficient Appliance were hard to get in touch with. They had an answering machine and they never returned my phone call or answered my text, so I c... read more

Barbara's profile image
4 years ago

We had a leak behind our toilet. My husband thought it was the shut-off valve but it wasn't. It was the hose from the shut-off valve up to the toilet. The guy came right on time. He knew exactly what it was and fixed it immediately. I was totally happy with the experience. 

Stanley S.'s profile image
4 years ago

Great customer service and products. I've been a member of their services for quite a long time. 

Aleksandra's profile image
4 years ago

My Realtor bought American Home Shield for us after we purchased the house. When we needed a rekey, AHS assigned to me Realty Rekey. The first guy they sent was really bad. I scheduled an appointment and it was supposed to be between 1:00 and 4:00. The guy said he was gonna call me 30 minutes before. He called me saying he was gonna be there in 30 minutes. I was on my way there and said I might be a little late, like 1:10. He wouldn't wait and told me he couldn't do it and that I would have to reschedule. He hung up the phon... read more

Terri V.'s profile image
4 years ago

Fast service and no hassle. I reported a claim and they had someone call me within hours and service was scheduled the very next day. 

Satish's profile image
4 years ago

American Home Shield was good but they took more time. The claims process went smoothly but they would take four to five days. The turnaround time should be a little bit faster. The AC claim went fine. I called and my interaction with the representative was good. Honesty Mechanical has been good, too. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,004 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.