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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Crystal to worked very hard for me to get somebody out to repair our air conditioner quickly since we live in Florida and the heat index was 110. We're very appreciative of that.
I had heard my sister talk about American Home Shield and she have had it for years. She said, "Why don't you get it," and I did. I'm satisfied with them and I like their website. I just put in what appliance it was and what was wrong with it. They let me know who the contractor was and to give them a call to set up when I would like for them to come out. The guy from Sears came out and told me who he was. The problem was electrical and I had to get an electrician.
When I used AHS for the first time, the company that they sent at that time was very difficult. I took off a day to be here for the repairman. He never showed up. When I finally called the company said that the guy called in sick that day and he'd be there the following day. I hadn't planned on taking off a second day. He came the next day, opened the refrigerator, and said that this would be the part that I'd need and was out the door in less than two minutes.According to the website, parts come quickly. But then, for me, i... read more
The toilet was leaking silently. It has been running almost a year now but I didn't know it because it wasn't showing me anything. Before the contractor came out, I heard a hissing sound. He came out and my daughter said he changed everything in the inside of the toilet. I ain't seen my bill yet but so far, so good. I've had them three times and I love it.
My experience has been awesome. Have been a customer for 2 years and received great service. Would recommend this company to friends and family. Had another company when I purchased my home and was not happy with them. Switched to AHS after 1st year with other company. Kudos to AHS
The garbage disposal quit working and it was leaking water. Home Choice Services came out immediately after I called and they replaced the garbage disposal. I also had a problem with the water heater claim and they replaced it. They also took care of the plumbing part when I had a problem with leakage with water in the house where the pipe broke. So everything has been perfect with American Home Shield and I'll advise anybody that we've had excellent service with them. The claim submission process is perfect. As soon as I ca... read more
When the tech sent by American Home Shield from TexAire came for my AC claim, he checked my unit for gas and said there was nothing wrong with it. I've had AHS for over a year now and thus far, they have been outstanding in terms of customer service and availability. We like having that sense of confidence that our stuff at least is covered to some degree.
American Home Shield is good because whenever I have an issue, they're very prompt. Recently, the ice machine on my refrigerator wasn't working. When the contractor was gonna come do it, at the same time, I had a pest control guy. They said they would come back later. Three weeks later, they did send somebody. A young man did come in, changed it up pretty quick, got it working, and left. He was about as cautious as we were because of the pandemic. The ice maker is working really well now. We got plenty of ice. I don't have t... read more
My bathtubs were leaking. After we took a shower and we turned off the knobs, it was still leaking. I've had that issue before and two other companies came and it was never fixed the right way. I called AHS and they gave me a number. I called the company the same day and then the contractors came out in a couple of days. Then this last time, the bathtub was finally fixed. So it's gonna save me quite a bit with my water bill 'cause I no longer have that water leak. The contractor did a great job. He was awesome.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,425 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.