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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,005 reviews
Nikolaus's profile image
4 years ago

We've had Home Shield for four months now since we moved here in Alaska. The toilet, sink, and bathtub all combined to this one pipe, and there was a cracked leak into it. The guy from Alaska Plumbing came out and fixed the piping. It was pretty quick. They all said it works good. The most recent guy that has been coming out the past three times now has been exceptional. 

It's been a great experience with American Home Shield. I had a claim for a stopped up toilet and everything went fine. The contractor did his job and told me what was wrong. He fixed it and left. But it became stopped up again so I had to get a plumber to come and fix it. 

Rebecca's profile image
4 years ago

The AC was not cooling. I let Home Shield know of the issue via the website and the website is good. I did it on my cell phone and it was easy to use and self-explanatory. Metro Air Services came out and they had to replace a part. They came back the next day and replaced it. Now, everything works. The number one benefit of Home Shield over other home warranty companies is Home Shield lets us select our contractors. On the mobile version, you can't see what the contractors' scores are, so I originally just went with whoever ... read more

Stephanie's profile image
4 years ago

American Home Shield sent Hopwood Electric and their guy said that they couldn't fix it. He said my refrigerator’s dead. He said he was gonna get in touch with the insurance company because it was not fixable. I love American Home Shield. Any time I have a problem, I pay my deductible and they get it fixed. With COVID, some things are taking longer but overall, I don't have any issues. Everything is easy. 

Ronald's profile image
4 years ago

My air conditioner started making a really weird sound. The compressor kept shutting off really hard and eventually, it would just shut off completely. I notified Home Shield through the web portal and it was pretty easy to navigate. Myers got out here in four days and they were really professional. It took two times coming out. The first guys thought they fixed it but they didn't so somebody was sent out as soon as I called and let them know that it still wasn’t working. 

Mack H.'s profile image
4 years ago

Fast, reliable service. I was contacted within 1 hour on a Sunday, for early morning appointment. Wow The service person looked at my unit, and replaced my blower motor within I. A couple hours, i couldn't bring believe the lever of service I received. So happy he was able to get my ac back and running 110 for the past 50 days. Normally I do not buy extended warranties, this time a am so happy my seller gave me A warranty and that I keep it. Renewing it early this year to make sure I am protected. 

linda's profile image
4 years ago

we've been with this service for several years now, and they really do the job. our a/c has conked out and they found a great vendor to fix it (a couple years ago) and recently our clothes washer had a breakdown and, again, they found a great vendor for us. They find someone quickly and make it pretty easy to get an appointment within a day or so. 

Stephen's profile image
4 years ago

Our refrigerator quit cooling. It took a couple of weeks to get it repaired because the contractors said they couldn't find a part. They repaired my refrigerator. But the refrigerator's still making a little bit of noise, but I'm okay with it. I'm happy with American Home Shield. 

Michael's profile image
4 years ago

Rekeying is a service American Home Shield provides, so I allowed them to perform the service for me. I made an order online and it was easy and very simple. Lang’s Locks came and did what they're supposed to do so I was happy. It went smoothly and the tech was helpful, knowledgeable and efficient. It was great. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,005 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.