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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very nice, friendly, and honest!!!! I really appreciate the courtesy they show while in my home conducting business!
I went on their website to order the service and it was easy to use. It was quick and done on time. The tech was good. Everything went just like I was hoping it to be. I have hot water.
My recent claim with American Home Shield had something to do with the pressure regulation on plumbing. I submitted that online and did not have any issues. On that claim, I talked to somebody first about whether it would be covered or not, and then submitted the claim online. The contractors that came did a good job. We were pleased with what they did.
There was a leaking hose in the refrigerator and AHS sent Fidelity Appliance Services out. It was fine and I never had a problem with them. It's just that every time I call, sometimes it's taking a little bit longer for them to answer the phone. Usually, they pick up right away, but I think it was during the problem time that we're having that.
I had issues with plastic internal mechanisms in my tank which were worn out. Because of that, water wasn't flowing properly. SDL Plumbing was very thorough. The tech had the plastic mechanism needed in his truck and he replaced what I had in less than half an hour. He had his mask on and wore shoe boots and did everything he could to take precautions against the pandemic. Home Shield is world-class. I've used other home services before and they tend to send in Podunk companies to get the cheapest deal but AHS sends in quali... read more
The garage door opener was broken. The contractor replaced the button you press to open up the garage. They did a great job. They were very professional and quick. The only thing was that the tech had to put parts on order and it took about a week. But everything was good.
The water doesn't work on the door of the freezer and the technician has come out and tried to fix it four times. He was very nice and helpful. He did everything he could and we got it working twice for less than 24 hours. He would get it working and he would leave, and then I'd have to call back and say it stopped again. He still couldn't get it fixed and he said he would have to replace the whole door on the freezer to get it to work. And so, we were offered the amount to put towards a new refrigerator if we wanted it. The... read more
The guy from #1 R&R Electrical Allstar came out and he was very helpful with explaining different things and was being overall enthusiastic about being here. We had flickering lights and he was able to help us resolve that issue. We've been pleased with American Home Shield.
When I first got my home, American Home Shield's coverage got passed on to me. The previous owners already had an open claim for an air conditioner. It was disclosed to me at the closing table that the AC involved was not working but the claim was already paid for in terms of service charge. I then had to pay a separate charge for extra parts. When I tried to open that claim, there was a discrepancy. This was back when AHS went through JK Plumbing and they had a lot of complaints. Other than that issue, everything has been g... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,005 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.