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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We had an issue with air conditioning and I called American Home Shield. I was told that the contractor would contact me. We were very pleased with ACE. The work that they did was great and we had no problems. We live in Florida and it has been 100 degrees, and everything has been good since they’ve been out.
Because they took care of my situation so fast, it was great.
Bradley Electrical came in one day to fix the air conditioning. My wife was here and all they did was open the air conditioner, replace a part and they said that would work. I told my wife to tell them that they should go upstairs and check the blower and the rest of the unit because I thought the blower was bad. But they left and the air conditioning ran for about an hour and then it went down. So I called them again but there was no answer. Then I called the American Home Shield to reprogram the appointment. They assigned ... read more
Timely and professional job completed technician was very polite
I have had nothing but success with American Home Shield! Enrolling in the program is quick and easy without any complicated or burdensome and useless paperwork. Filing a claim is easy-you simply enter your information, give them your Account/Contract number, and describe the problem. There is a modest co-payment like what you pay when you go to the doctor's office and they let you know in usually less than 24 hours that a particular company has been assigned to your service and whether they will be contacting you or you sho... read more
I'm pretty new with American Home Shield and they've been good, so far. It works for me. When my pool timer wasn’t working, the AHS website wasn't difficult to use to file a claim. Then they said it would be assigned and the contractor got to me quickly. The guy from ANC Pool and Spa Solutions, Alex, was very good and knowledgeable. Everything is working good since the service. It was perfect.
I submitted the claim on the app through my phone in less than three minutes. But I spoke to a Home Shield representative to see if I could get it sooner because it happened on a Friday and I didn't wanna have to wait over the weekend until Monday to get my AC fixed. It was one part that something was wrong with it. Element all had masks, booties and gloves on. Also, they were early. It only took about 30 minutes for them to figure out what the issue was and fix it. It was the first claim I ever had. It was facilitated prett... read more
Very professional, informative, on time.
A spring broke on our garage door and it wouldn't go up and down. Flash Garage Door Service did well on it and everything went fine. The guy had the replacement spring in his truck and repaired it in a couple of hours. I’ve been keeping American Home Shield going for three years now and it has been great. If I have access to my computer, I submit the claim online or I just call them. They've always been pretty prompt in getting a service provider out here when we've had an issue and we had probably used them five times.
American Home Shield has a 4.9 star rating with 69,056 reviews.
American Home Shield is open now. It will close at 5:00 p.m.