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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service. Great response and great companies to fulfill our service needs through American Home Shield.
My water heater had a faulty thermostat. The contractor was great and switched the thermostat out. From the time they got to my home to the time they left, it was less than 30 minutes. It was a hassle-free experience with American Home Shield.
The compressor went out on my AC and the guy who came out was really cool. He fixed it and he checked everything inside. He was very efficient. He told me to hose it down and he gave me information that I didn’t know that we needed to do to keep our AC running. He also wore mask and he stayed away from me. It was great. So far, I like AHS way better than my last home warranty. I haven't had any issues with any claims with this one. Submitting the claim was easy. I just did it online and the tech called and came the next day.... read more
For timeliness and professionalism, it was excellent with Coastal Pool Repair. I submitted the claim at night and the problem was fixed by the afternoon. It was super quick. The guy called me that one day that he was gonna be here and he finished it right away. He already had the equipment with him so he didn’t have to order anything. It's working properly other than a small leak. You can see the water stains on the outside of the pump. I did send the guy a couple of pictures the other day, and he hasn't responded.I have ano... read more
The guy that came was really good and got the issue fixed. He worked around my schedule and was in and out in a decent time. He wore a mask and made sure that it was okay that he came in. I'm glad that I have American Home Shield. Their service is good. The people that were selling the home were the ones that were supposed to buy the first year of the policy but they didn't by closing date. When the plumbing issue came up, they hadn't paid it but we got that fixed right away. The reps at American Home Shield explained everyt... read more
There is an extractor in my bathroom that stopped working. American Home Shield handled the claim very well. I was waiting for the opportunity to try the service because of reviews I make online. But they came through very strongly. I'm an investor, and I was trying AHS in my house because I'm thinking about getting it for six properties. I’ll definitely do it after trying it. The doubt is if it's gonna be a hassle to get them to do any of the work or replace anything. On this experience, that wasn't the case. It was super e... read more
Customer Service & Professionalism. We were extremely impressed with the display of determination that HomeShield gave our family in completing the service to our A/C Unit especially given the heat at the time. The Tech was very trained as he was able ti repair the problem is a fast and efficient time. The customer service we received from both HomeShield and the Contracter was impeccable. With 5 children and a Grandbaby my wife and i were pleased to have experienced the treatment we received. It was a pleasant experience an... read more
A piece had fallen off in the plumbing and Sewer Medic came out and reinforced it. My tenants were home and they met the technician. They said that the service was smooth and everything was resolved very quickly. So far, American Home Shield has been great. Any issues have been assigned to competent service providers and they have been very responsive. I'm very happy with it. The service request submission has been very straightforward and easy. I just used the website which was very self-service.
I had several outlets in a couple of rooms in my basement and they weren't functioning so I didn't have access to electricity in the rooms. They needed to be replaced or repaired and there wasn't a problem with the claim. I now have electricity. The repair made the areas and the rooms where they did the procedure efficient. The contractor was also professional. I've been with American Home Shield for probably 40 years and the service have been excellent. Any issue that I've ever had, my concerns were always taken. They were ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,052 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.