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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,878 reviews
Laurie Thelen's profile image
Laurie Thelen 
3 years ago

Excellent technicians who respond very quickly to my AC problem 

Business response:

Hi Lauire, We strive to provide you with a great team of technicians to complete each repair within a timely manner. We hope you continue to enjoy American Home Shield and the coverage we provide! 

Paul Hornung's profile image
Paul Hornung 
3 years ago

For the most part it's been great. But I corrected my address on the website because it wasn't even close, which led to issues with a claim. That caused me to pay myself and get reimbursed. I understand why it happened, and would still recommend this company. Just more of a nuisance. 

Jeffrey Moore's profile image
Jeffrey Moore 
3 years ago

Quick response and great companies that respond. 

Business response:

Hi Jeffrey, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ellis Dyson's profile image
Ellis Dyson 
3 years ago

Theu were able to resolve the replacement og the Refrigerator on yhe 2nd vist. 

Christinelle Arroyo's profile image
Christinelle Arroyo 
3 years ago

I've had several service calls and each one had always been resolved satisfactorily. 

Business response:

Hi Christinelle. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience for your next repair need. 

V's profile image
3 years ago

Jessica's customer service was second to none! 

Business response:

Hi V. Thank you so much for letting us know about the great customer service you received from Jessica. We look forward to providing you with this same level of service whenever you reach out to us. Thank you for choosing AHS. 

Stacy Groves's profile image
Stacy Groves 
3 years ago

When there is a problem with a contractor it takes forever to escalate and get a person on the phone. 

Sidney Marion's profile image
Sidney Marion 
3 years ago

Great Service to have highly will recommend the service. 

Business response:

Hi Sidney. Thank you so much for your feedback. . It is our goal to make sure you are happy with each interaction with AHS. Thank you for being our valued home warranty member. 

Cc Caldwell's profile image
Cc Caldwell 
3 years ago

AHS has always done a quality job at my home. I am always pleased with their work and professionalism. 

Business response:

Hi, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,878 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.