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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,868 reviews
Bruce & Colette Griffin's profile image
Bruce & Colette Griffin 
3 years ago

I have *NO* issues with any service coverage on my policy with AHS. The personnel are most professional. 

Business response:

Hi Bruce & Colette, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Mary Margaret Franco's profile image
Mary Margaret Franco 
3 years ago

It's been a positive experience, even recommended you to my neighbors (they signed up). Your techs hand improved. You always sent from Glendale area and wasn't happy with their lack of professionalism and evaluation of the problem. I had a serious concern when you refused to replace my AC system. I was given 3 different reasons for denying. I had several contacts at your company, the most aggravating one with an Amy H (?). I hired a AC contractor and he said that's how you all work. It was frustrating and I was angry but sta... read more

Gina Wright's profile image
Gina Wright 
3 years ago

The contractors choosen are knowledgeable and professional. 

Business response:

Hi Gina. Thank you for letting us know about your positive experiences when reaching out to our company. We are so delighted to hear that you have been pleased with the service we offer. Thank you for choosing AHS. 

Brian's profile image
3 years ago

Excellent home warranty coverage; fast communications and tasking to contractors 

Business response:

Hi Brian, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Jenilee's profile image
3 years ago

She was helpful, made sure that what I was inquiring for was covered under my plan and very professional 

Business response:

Hi Jenilee, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Kahalida Bunn's profile image
Kahalida Bunn 
3 years ago

Great service, very quick responses to requests even on the weekends. Very efficient process from start to finish. 

Business response:

Good morning Kahalida, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Bronsyn Algere Cobb's profile image
Bronsyn Algere Cobb 
3 years ago

Awesome Experience! Rapid Response! Extremely Convenient! 

Business response:

Hi Bronsyn, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Vivian Jackson's profile image
Vivian Jackson 
3 years ago

I've been with the company for over 18 years and this is the first time I had to spend over $350 to have my air conditioner repaired. I'm not seeing the use of having them any longer, if I'm spending this type of money. 

Jennifer Manmohan's profile image
Jennifer Manmohan 
3 years ago

Good customer service and quick response time. 

Business response:

Hi Jennifer, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,868 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.