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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Responsiveness and willing to fix/replace items
Fast service and easy to request. Always professional service I have experienced.
Professionalism. Their representatives have your best interests at heart however the last plumber:All City Plumbing (Eric) was very unprofessional, cursing at my neighbors because he was in their parking space they parked behind him & he was upset because he felt that they didn't move in a timely manner.
The contractor 2 Bald Guys came on a Thursday or Friday to diagnose that the motherboard of the appliance was going bad. They were back out the following Tuesday or Wednesday and put a new one in. They were quick, professional, and very polite. I only wish that American Home Shield would get somebody closer to do the repairs ‘cause the contractors are over 100 miles away.
Fast responses quick turnaround great pricing excellent customer service fast authorizations
I've used them once for a blown capacitor on my AC unit and the response was quick and on point
A-1 Plumbing came out to fix our Whirlpool tub and they wore masks the whole time and emailed our paperwork to us. They fixed the leak, but now the tub won't drain very well. Also, the tension in the hot water knob is really tight and I'm afraid to use it because I feel like it might break. I called them and they said I needed to go and file another claim. I've tried to wait on hold a couple of times, but AHS has been so busy. By the time I get a call back, I'd gotten back to school and by the time they call me back, I'm bus... read more
When my AC wasn't frosting, I called Home Shield and then I was able to file a claim over the phone. It was easy to set up the claim and automatically that same day, Air Connection Mechanical called me. When the technician came, he said the part inside the AC wasn't working and then he said he was gonna contact Home Shield and see. The next day, he contacted them and after that, he came and replaced the part that wasn't working right away. He was a very nice person and he did what he had to do. The repair helped, especially ... read more
They're great. They've covered everything that has happened with the house so far and everything's been super timely. Working through the computer at times to make an appointment can be frustrating, but everything has showed up within the time windows and helped us out. We had two contractors that showed up, one for our refrigerator and the other one for our garbage disposal. We were worried that the disposal was completely done, and the guy was able to fix that and it took him 30 minutes. He was good and he was friendly and... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,056 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.