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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No issues with them. I called to open a request and had contractor come back to te-check on my AC and no problems.
Business response:
Hi Alex, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
They responded to my concerns. Replaced equipment when necessary. Dispatched quickly. Provided requested service personnel.
Helpful and will try to cover issues that arise with your home, but you have to do your research about what exactly is covered to avoid confusion when asking for help, as the operator may be confused. Additionally, being charged 100 for each repair visit can be a bit much.
The last plumber we had from Royal Plumbing was very professional and great.
Business response:
Hi Regina. Thank you for letting us know how great the plumber was. We want you to be pleased with the service you receive each time you contact AHS. Thank you for being our valued home warranty member.
Quik resolution of customer needs as well as listening to sugestion regarding service providers
Business response:
Hi Raul. Thank you for the 5 star review. We are so glad that you have been pleased with the service you have received. We want you to know you can trust AHS as your warranty company. We look forward to working with you again.
Claims are smooth and uncomplicated. I expected the runaround but there was none. They are great!
Business response:
Hi Duane, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
On time very professional dependable and recommendations are great will tell others about y all services far
Business response:
Hi Phyllis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Haven't heard back from them regarding the repairs needed for my ice maker or my dishwasher. Appointment was couple weeks ago.
They have been great getting repair people out to do my repairs in a timely manner
Business response:
Hi Rebecca, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,875 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.