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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,871 reviews
Salvador Tena's profile image
Salvador Tena 
3 years ago

Timely scheduling of repair appointments and timely service by contracted repair companies 

Business response:

Hi Salvador, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Larry Oliver's profile image
Larry Oliver 
3 years ago

The repair was done on the icemaker with all factory parts by a very professional tech . 

Business response:

Hi Larry, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Gary's profile image
3 years ago

Get my Heating And Cooling fixed as neeeded 

Business response:

Hi Gary, We are pleased to hear about your AHS experience and hope you continue to enjoy the coverage we provide! 

Robert E Thomas III's profile image
Robert E Thomas III 
3 years ago

AHS did well, but it took 3 weeks for the assigned contractor to call. 

Cervando Racheal Rivera's profile image
Cervando Racheal Rivera 
3 years ago

Affordable! Very reliable. They are trustworthy. 

Business response:

Hi Cervando, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Robin Schemel's profile image
Robin Schemel 
3 years ago

It went well. Service agent was very professional. Arrived on time and explained every step. 

Business response:

Hi Robin. Thank you for time in letting us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful that we were able to do that for you. Thank you for trusting AHS. 

George Sears's profile image
George Sears 
3 years ago

Fast response via email, less then the 24 hrs timeframe when I was contacted via email for scheduling a time and the company that will be contacting me. overall great response time. Dehart Plumbing has always been great. 

Business response:

Hi George, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Mary's profile image
3 years ago

So far so good. When I put in a claim, it i responded to immediately by service providers. 

Business response:

Hi Mary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Mary's profile image
3 years ago

My policy has been in effect since January and I have had occasion to use AHS for 4 service calls ( which was the whole point of getting it). Everyone I spoke to was friendly and professional, and the people who came to service my appliances and CAC were likewise. 

Business response:

Hi Mary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,871 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.