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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Home Shield is something that everybody needs. You call and right after you call, you get exactly what you pay for. The contractors are great too. They're very professional. I've been very well pleased with my service.
I love American Home Shield and the only thing that they can improve on is the customer wait time on a phone call. Whether calling to ask a question or submitting a claim, it's lengthy. Still, they did a wonderful job with my refrigerator. They replaced it. I'm also a real estate agent and I also refer them out to people because I believe in them. It's a good thing for people to have at their permanent residence and for rental properties. It's good to have that comfort and knowing that an appliance will be fixed or replaced ... read more
Quality Climate did a very good job. The technician was very prompt. He got in contact with us the same day. He was here the next day even though he said that he had a lot of service calls ahead of us. He fixed our AC unit and it's been good ever since. He wore a mask and he stayed outside. He asked us a few questions, like if we changed our filter. I said, “No, we did already.” Otherwise, he was gonna come in and do that. I was pleased with American Home Shield. They responded right away. My experience with their customer s... read more
Very nice, friendly, and honest!!!! I really appreciate the courtesy they show while in my home conducting business!
I went on their website to order the service and it was easy to use. It was quick and done on time. The tech was good. Everything went just like I was hoping it to be. I have hot water.
My recent claim with American Home Shield had something to do with the pressure regulation on plumbing. I submitted that online and did not have any issues. On that claim, I talked to somebody first about whether it would be covered or not, and then submitted the claim online. The contractors that came did a good job. We were pleased with what they did.
There was a leaking hose in the refrigerator and AHS sent Fidelity Appliance Services out. It was fine and I never had a problem with them. It's just that every time I call, sometimes it's taking a little bit longer for them to answer the phone. Usually, they pick up right away, but I think it was during the problem time that we're having that.
I had issues with plastic internal mechanisms in my tank which were worn out. Because of that, water wasn't flowing properly. SDL Plumbing was very thorough. The tech had the plastic mechanism needed in his truck and he replaced what I had in less than half an hour. He had his mask on and wore shoe boots and did everything he could to take precautions against the pandemic. Home Shield is world-class. I've used other home services before and they tend to send in Podunk companies to get the cheapest deal but AHS sends in quali... read more
The garage door opener was broken. The contractor replaced the button you press to open up the garage. They did a great job. They were very professional and quick. The only thing was that the tech had to put parts on order and it took about a week. But everything was good.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.