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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,099 reviews
Nick Hamaker's profile image
Nick Hamaker 
3 years ago

The dispatch from AHS to local contractor is slow, the appt set in system does not relate to local company. 

Diane Madric's profile image
Diane Madric 
3 years ago

The contractor was great but dealing with that recording made me mad. Also the price increase does not sit well with me 

Johnny Gonzales's profile image
Johnny Gonzales 
3 years ago

Always fast with assigning someone out to fix any problems. 

Business response:

Hi Johnny, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

ramesh pothuru's profile image
ramesh pothuru 
3 years ago

very reliable, excellent turn around, good technicians and will have multiple visits to fix the repairs. 

Business response:

Hi Ramesh, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Kathy Davis's profile image
Kathy Davis 
3 years ago

The first time I tried to use AHS it was great - Crockett Lock rekeyed my house and they were very nice. The second time i needed AHS concerned my air conditioner It was on a Saturday and our AC wasn't cooling. I called and they charged me the $75 and gave me a provider and they wouldn't be open till Monday. My husband had a stroke 1 1/2 years ago and its hard for him to be without air. I called AHS back and they ( after about 1 hour of questioning) gave me permission to call another AC company that could come right out. The... read more

Brandon's profile image
3 years ago

Super fast and very professional and has a lot of coverage 

Business response:

Hi Brandon, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Cindy Hundley's profile image
Cindy Hundley 
3 years ago

Excellent service . Technician was extremely professional . 

Business response:

Hi Cindy, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Oliver Prioleau's profile image
Oliver Prioleau 
3 years ago

good work and good quality of repair, was not hard reaching customer service 

Business response:

Hi Oliver, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

bonnie L cusmano's profile image
bonnie L cusmano 
3 years ago

shield is fine but not happy that you won't transfer service to new home I am buy 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,099 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.