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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quality service and value for money spent
I tried to call to put in my claim but it wouldn't let me put in an option and it kinda just pushed me to the website. So I went to the website and did it through there. It took about a week and a half for the contractor to come out the first time. Then they came back out within three or four days. The Freon was low and there was a leak in the coil of my air conditioning unit. So they came back and replaced the whole unit and filled it up with Freon and I had to pay for some of the Freon. It's working awesome now. The three ... read more
Problems get solved but you will spend way too much time on the phone waiting for customer service
I haven't had any issues with AHS the service is great
Very professional and knowledgeable . Kept me informed the whole time during the repairs.
Follow up is not always as good or as timely as it could be
We’ve had American Home Shield since we bought the house so, we just kept it. It has been 15 years and they’ve taken care of us good. The board on the air condition was bad. It wasn't letting the fan come on. We didn’t know how to do the claim so my daughter called it in to AHS for us. Myers Comfort came out Saturday and since then, they’ve been waiting for a part to come in. He said it might take three days for them to get the part in but I haven't heard from them.
I was recommended by a friend to American Home Shield. I recently had a claim and it went well. Sierra Mechanical Service came out. I was able to call and get in contact with somebody. They answered the phone when I needed them. They were able to answer my questions. When the guy came out, he was very professional, wore a mask, and was very intelligent as far as knowing what was wrong with how to fix it and how to keep it running like brand new. I would recommend him to anybody. On the first service call I had with American ... read more
I have had multiple problems with my house appliances of which they have resolved each time.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,097 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.