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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything with Kingwood Air Solutions went very well. This is not the first time they've serviced my air conditioning unit. They always show up very promptly and they do an excellent service. They explain exactly what was wrong and what they did. They're very professional. They're all wearing masks and they continue to wear masks. They try not to shake hands with you unless you force them to.In general, American Home Shield's service is relatively quick. This last time I sent a request, it was eight o'clock in the evening a... read more
When I first reached out to American Home Shield for an AC issue, they reached out to Hansen Mechanical to get in contact with me. I tried calling them on a Thursday and they didn't get back to me 'til Monday. Still, I was satisfied when the tech from there came. The capacitor blew out and he said they replace those things all the time in different houses. He also said I had to replace my filter. He was really professional and got my air running again. Everything is still working well.
My wife and I were gone away from home. We were working in South Carolina for 17 months. Then we came home and then that was when the toilet started acting up. When the contractors put the new one in, when we'd flush it, water would still come out onto the floor from underneath. So the contractor had to come back and put another wax ring in. He said sometimes, the way the floor is, they have to add an extra wax ring.Submitting the claim was hard. I called the contractor first. They told me I had to call American Home Shield ... read more
I had a leak from the dishwasher under one of my cupboards. The technician came out and took care of the problem. It was great. I was pleased with them and I’m very happy. It's been years that I’ve had American Home Shield and there is no difficulty at all with the claims process. I call, someone answers the phone and I give them my problem. Within a few hours, someone calls me to set up an appointment. I've never had a bad experience.
Central Ohio came out twice but everything was taken care of. They did an excellent job. They were very professional and timely. They seemed like good people. There has been no issues since. When I called in my claim, Central Ohio came out within days. It was a quick turnaround. With American Home Shield, I like the security and convenience of knowing that we're gonna have somebody come out that's professional and take care of the job and not try to screw me over as a consumer. I was very satisfied with them. I tried to talk... read more
I noticed that the AC wasn't cooling. I went online, plus I called Home Shield. The website is fine. They then informed me that someone would call me in 24 hours.However, they were not honest. The issue was not the issue. They gave Home Shield one thing, but they gave me something else. They ran the price up and it costed me much more out of pocket than anything else. I had to hire someone else to fix it. I understand it's COVID and that's why I had to back off. What my experience has been prior to COVID was great. But durin... read more
I've had American Home Shield for probably the last six years, and they've promptly taken care of any problem that we've had. I have no complaints at all. Their contractor always does a good job when they come out. I had a claim for a microwave and the guy took care of it that day he came out.
When I called American Home Shield, I got a quick response from them. They took my information and then they gave me the plumber’s name. They said that they would send me an email for the other one, which was McCain. Everything went great. The process went wonderful. I loved doing the pay ahead of time through the credit card. I didn't have to worry about exchange. I love American Home Shield. They've been wonderful.
The contractor came out within a couple of days once I filed the claim and they did a great job. They fixed our dryer and now it's working fine. So far, everything's been great with American Home Shield. Every time we've had a claim or a problem with a home appliance, they've always handled it. We haven't had any problems that haven't been addressed, so it's been great. We bought the house five years ago and we don't know how old are the appliances that are already here. American Home Shield helped us in having good working ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,429 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.