This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a couple de issues and they resolved very fast and professionally
Business response:
Hi Jose, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
The technician came promptly, fixed the problem quickly. The gal on the phone was especially helpful and friendly.
Business response:
Hi Florence, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Good service, but at times some contractors are unresponsive
Business response:
Hi Walter. Thank you for your feedback. We value your opinion and are happy to hear that you have been pleased with the service. Please let us know anytime there is an issue that we need to address and we will be happy to provide a resolution for you.
It has been easy getting things taken care of.
Business response:
Hi Chris, We appreciate your feedback and hope you continue to enjoy your coverage with American Home Shield.
I was very impressed with the Customer Service Representative which took the information to complete my request. Also with the speed that my request was given by the two Technicians which completed the request.
Business response:
Hi Diane. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. Thank you for trusting AHS.
they will contact companies when we haven't heard from the company assigned
Business response:
Hi Marla, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!
The company has been good to work with my only problem is the amount of time it takes from the time you contact them with an issue to the amount time it takes for a person to come out and address the problem. It seems that the repair person is in such a rush that they misdiagnosed the problem or repair it incorrectly and then they have to come out again.
Repair company repairman was very professional and helpful
Business response:
Hi Dwight, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Customer Service was able to resolve my concern that I had
Business response:
Hi Demetria, We appreciate your feedback and hope you continue to enjoy AHS and the exceptional customer service that we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,106 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.