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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We didn't have hot water and the pilot light of our heater was out. We submitted a claim to American Home Shield and they sent Confidence Plumbing to us. The techs relit the heater. A few days later, the pilot light was still going out. The techs came back out and ended up replacing the gas control valve. That fixed the problem and now we're back to having hot water again. I've been with Home Shield for five years now and submitting claims has been very easy and straightforward. I intend to keep them 'cause doing so results ... read more
We got Home Shield for extra coverage and they have been pretty good so far. For our AC, they gave us a couple of days and the contractor came out. Beaches Air Conditioning and Heating checked on my AC unit, cleaned it and checked the heater, which was faulty. The job was right and the AC unit is working well. My wife said she was fine with the work they did.
As soon as I put the claim in for the AC, Home Shield gave me the name of the air condition repair company and everything happened promptly. A.R.T. Heating & Air Conditioning came out right away. I was satisfied.
There was an issue with our AC. I put in a claim with AHS and it was a pretty easy process. They got right on it. When I called both times, they sent somebody out and it was really fast. It was good customer service. Total Air Care came out twice. One time, they came out because our air stopped working. The guy put a capacitor on it and it worked. But I don't know if he did something with the blade as it came out completely off the next morning. It was over the weekend so I got one of my friends to come over to look at it. O... read more
The little motor in the air handler was out. Airboss did wonderful. They came one day and they said they didn't have the part. They also said that it might still be covered by the maker of the AC unit because I bought the house brand new. But the next day, they came and they installed the little motor for me. It's been working since so I'm grateful for that. They were very professional and very courteous.
I called American Home Shield when my dishwasher wasn't working. They were nice but you shouldn't wait an hour and 15 minutes to have somebody pick up the phone to take your claim. It was really awful. They should spend some money and get a few more operators. But the technician was fabulous. He was early, which I love. He knew exactly how to fix it. He fixed it and it worked great after he was done.I like American Home Shield enough although I had a payment issue. It’s paid for through my escrow but they kept telling me tha... read more
So far I've used the services provided by American Home Shield twice, with a 3rd appointment scheduled. Each time, the request to receive service has been a super easy process, and a contractor was quickly assigned to my case with minutes. I'm a first-time homeowner within the last few months, so there are a lot of new things to process along with that. I'm glad to know I have a company who makes this easy to go about getting repairs for covered expenses. Hoping to renew my plan with them in the following year...
During the summer, there is a lot of moisture in basements. The drain was not designed to deal with as much humidity. Mid State Plumbing came by and made sure everything was good and that the situation was handled. They brought in a beeper to find out where the clog could possibly have been, and then also helped reroute some of the overflow of water. A guy used a humidifier down there in the basement as well.
Good Service And good job and good man service good combo
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,429 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.