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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The AC stopped cooling so I submitted a claim online as I had done previously done. Three clicks on their website and you filed your claim. It's much better than it used to be. Comfort First called the next day and said that the next available schedule was on a Thursday. The gentleman came out and he was courteous and wonderful. It turned out that the AC more or less fixed itself. We have the Duke Power load share and on really hot days when there's a lot of loads, it basically shuts things down. So everything has been perfe... read more
My air conditioning unit wasn’t cooling the house. I went online because I waited so long with the representative but then the website was complicated for me. I got a text message saying that the contractor would contact me. J&S All Tech came out and did an excellent job. I just wasn’t happy with the amount that I had to pay out my pocket. When the guy left that day, I turned the air up so it wouldn’t be so cold downstairs. When I came downstairs the next day, it was cold there that I couldn’t even be down there. The air nev... read more
My recent claim with AHS went excellent. My air conditioner wasn't coming on and off at the right time. It was delayed so, I wanted to get it checked 'cause I didn't know what was going on. The contractor sent by AHS came and changed a part. He had the part in his truck, so he didn't have to order them in. It's working fine since the repair. The claim I had before the AC was the refrigerator. We thought it was the refrigerator that kept going out, but they had to do something to the electricity.
The capacitor went out on my AC. I put in a claim on Tuesday and then Comfort First came on Friday. They were at the house about 30 minutes tops and they repaired it. This was the first time I ever had to utilize Home Shield's system and I'm feeling very confident in it right now.
One of our outside faucets in the backyard wasn't turning on properly and it wasn't doing anything on its own. We would have to turn on the water inside the house for it to send any water outside. The contractor made it so that we could turn the water on and off outside. Also, the water sprayer in our kitchen sink was broken. We need to get a part from Moen for that so they couldn't fix it directly. But the contractor was good and the service went well. It was our first call to American Home Shield and my wife sent in the re... read more
The guy was very nice, polite and professional. He came in and did a good job. He did it in a timely manner and I love the service. The only thing was that they were only allowed to just put the drywall up. They were not allowed to sand and paint. I have to sand and paint myself, and I didn't understand that. They told me that all that was required was for them to put the drywall back up. When they took it down, it was sanded and painted. But it was no fault of the company because American Home Shield told me that that's the... read more
The AC was freezing up and the first time it did that, it was frozen. When I turned it off, it had the water was leaking from where you put the filter in it. H&E Comfort Services came in and the tech added some Freon to it. He was professional and friendly.
The water heater was no good. It broke down and was all rusted and rotted. I wanted somebody to come out there right away and the original people that AHS set me up with couldn't get out there timely. But the renters were sitting there saying that they had water dripping into the house and I told AHS that I needed somebody out there sooner to just take a look at it on the following Monday. So they were able to get a tech out there sooner.The guy who came out gave me the information and he said he did a lot of work on it. I b... read more
Excellent company! Quality technicians. Highly Recommended! My air conditioner was broke and now it's working like new. The whole processes was smooth from start to finish without a glitch.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,429 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.