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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Overall average- expensive too compared to similar companies
Fast and friendly service, cost effective
Business response:
Hi Peggy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Very responsive to my situation in a timely manner
Business response:
Hi Stephen, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
They took care of our problem right away. Our dryer was old and not working. They sent us a egift card with the amount for us to get a new dryer within days of our putting in our request. Very impressed!
Business response:
Hi Anna, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They have always responded with concern that care.
Business response:
Hi Darrell. We are so happy that you have had a good experience with AHS. We want you to know you can always count on us for your home repair needs. We look forward to providing you with the same level of service in the future.
Professional, efficient friendly customer service
Business response:
Hi John, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
All positive. Whenever I've had to file a claim I've always received prompt response. If for some reason I wasn't able to keep an appointment, rescheduling was easy. Repair association was always competent and professional. On the one occasion when i needed a second opinion, American Shield made that happen
Business response:
Hi Jacqueline. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS.
They are very easy to work with. I had no problem getting my issue with my parents house taken care of.
Business response:
Hi Deanne, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
They showed up within 2 hours and fixed the problem.
Business response:
Hi Cindy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs
American Home Shield has a 4.8 star rating with 96,107 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.