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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,107 reviews
Saju Skaria's profile image
Saju Skaria 
3 years ago

Overall average- expensive too compared to similar companies 

Peggy Hill's profile image
Peggy Hill 
3 years ago

Fast and friendly service, cost effective 

Business response:

Hi Peggy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Stephen's profile image
3 years ago

Very responsive to my situation in a timely manner 

Business response:

Hi Stephen, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Anna Seago's profile image
Anna Seago 
3 years ago

They took care of our problem right away. Our dryer was old and not working. They sent us a egift card with the amount for us to get a new dryer within days of our putting in our request. Very impressed! 

Business response:

Hi Anna, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Darrell Stroy's profile image
Darrell Stroy 
3 years ago

They have always responded with concern that care. 

Business response:

Hi Darrell. We are so happy that you have had a good experience with AHS. We want you to know you can always count on us for your home repair needs. We look forward to providing you with the same level of service in the future. 

John B's profile image
3 years ago

Professional, efficient friendly customer service 

Business response:

Hi John, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Jacqueline Williams's profile image
Jacqueline Williams 
3 years ago

All positive. Whenever I've had to file a claim I've always received prompt response. If for some reason I wasn't able to keep an appointment, rescheduling was easy. Repair association was always competent and professional. On the one occasion when i needed a second opinion, American Shield made that happen 

Business response:

Hi Jacqueline. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS. 

Deanne Baker's profile image
Deanne Baker 
3 years ago

They are very easy to work with. I had no problem getting my issue with my parents house taken care of. 

Business response:

Hi Deanne, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

cindy ayd's profile image
cindy ayd 
3 years ago

They showed up within 2 hours and fixed the problem. 

Business response:

Hi Cindy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,107 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.