American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,091 reviews
Ronald Lorenz's profile image
Ronald Lorenz 
3 years ago

My service was not really completed as defect was not repaired, only made to function. Parts where unavailable on my A/C so they wired around the circuit board, disabling part of the system to make the unit work. Not really fixing the root problem. I suppose the service co had to close the ticket as it had already gone on for several months trying to get a part. Why was unit not replaced if parts could not be found to make it fully operational? 

Marita Carson's profile image
Marita Carson 
3 years ago

They arrived as scheduled and repaired the program 

Business response:

Hi Marita, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

MIKE's profile image
3 years ago

I've had AHS for 2 different long periods in owning different houses in the past. I have been TOTALLY satisfied with everything AHS has done for me! They respond quickly and efficiently in getting my problems solved. You will NOT go wrong with AHS. 

Business response:

Hi Mike, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Sara Baker's profile image
Sara Baker 
3 years ago

They are very responsive and solve issues well 

Business response:

Hi Sara. Thank you for taking time to let us know about your experience with AHS. We understand how important it is to provide you with service you can count on. We look forward to providing you with exceptional service again. 

Dan Norton's profile image
Dan Norton 
3 years ago

Items repaired in a timely manner and the quality of the work was great 

Business response:

Hi Dan, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

LOUANNE's profile image
3 years ago

I loved the initial service request and had numerous calls to get the plumbing stoppage fixed. 

Jeff Jacoby's profile image
Jeff Jacoby 
3 years ago

We have been very pleased with the service providers you send and use...many very impressive. Much prefer to use your on-line to make appointments rather then call in for service. 

Business response:

Hi Jeff, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Leslie Jimenez's profile image
Leslie Jimenez 
3 years ago

When my refrigerator needed fixing, I was told it could not be. I received the original price I paid and bought a new one. When my dishwasher needed to be fixed it was!!! Service was GREAT 

Business response:

Thanks for letting everyone know we provided great service to you. 

Dori Turner's profile image
Dori Turner 
3 years ago

I have had great experiences with American Home SHield. Communication has been great. I have gotten my issues resolved in a very timely manner. 

Business response:

Hi Dori, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,091 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.